Jaguar Palm Beach - Service Center
West Palm Beach, FL
77 Reviews of Jaguar Palm Beach - Service Center
The Absolute of Quality Customer Service I have experienced three Jaguar service centers in the last 3 years..... Only Jaguar Palm Beach receives the 5 Stars of Excellence.....ask for Susan I have experienced three Jaguar service centers in the last 3 years..... Only Jaguar Palm Beach receives the 5 Stars of Excellence.....ask for Susan Fox....she is "the best"!!! More
Sean Did A Great Job! I had a pressing issue with my new XF Jaguar & Sean handled the issue promptly & very professionally. He kept me informed & updated & explained every I had a pressing issue with my new XF Jaguar & Sean handled the issue promptly & very professionally. He kept me informed & updated & explained everything thoroughly. II give him 5 stars. More
Excellent Service I took my new Jaguar is for it's first Service. Sean Kesson was excellent, in and aout in no time and kept me updated to the service completion time. I took my new Jaguar is for it's first Service. Sean Kesson was excellent, in and aout in no time and kept me updated to the service completion time. 5 Stars to Sean! More
Service on my 2017 Jaguar XE My car was in for regular service before a long trip unto and around the Northeast plus fixing the automatic stop/start in Economode to increase fuel My car was in for regular service before a long trip unto and around the Northeast plus fixing the automatic stop/start in Economode to increase fuel economy. Everything was handled excellently while I waited in great witting room with snacks, etc. I appreciate the 5 yr, 60,000 mi everything free warranty. Dave Overturf was very courteous and helpful. More
Totally dependable and scrupulously fair I own two Jags, an F Type and and F Pace, both bought at Palm Beach Jaguar. First, both cars are excellent, requiring very little by way of service, b I own two Jags, an F Type and and F Pace, both bought at Palm Beach Jaguar. First, both cars are excellent, requiring very little by way of service, but when they do, I can always count on Jaguar Palm Beach for promptness, professionalism, and honesty. Armand Copani is my service advisor, and a better one does not exist. I will always take my cars there. More
Brian G. Was on top of everything. His follow up was awesom. There is a reason people buy from them. They get involved completely. Sales and service work hand and for the customer. I would send family band frien There is a reason people buy from them. They get involved completely. Sales and service work hand and for the customer. I would send family band friends. Bill S Tequesta. More
The service person Bob Brohm Bob Brohm was fantastic. he was courteous and informative of all that was transpiring with my service. He even made the appointment for the next ser Bob Brohm was fantastic. he was courteous and informative of all that was transpiring with my service. He even made the appointment for the next service before I had to ask about it. More
Another excellent interaction I have been working with Armand Compani since purchasing my F-Type from the dealership. Being used it had a few minor issues with the trim inside get I have been working with Armand Compani since purchasing my F-Type from the dealership. Being used it had a few minor issues with the trim inside getting sticky. Armand assisted me with my final trim replacements utilizing Jaguar corporate helpline. They approved the recommendation made by Armand and agreed to pay 90% of the replacement costs. The dealer picked up the remaining 10% and unexpected perk, but par for this dealer and my service representative. More
Beyond Perfection Susan Fox offered me the one thing you hope for (when you become inoperable), because your vehicle is not functioning. Susan achieved the most impo Susan Fox offered me the one thing you hope for (when you become inoperable), because your vehicle is not functioning. Susan achieved the most important function of the auto dealer customer service rep- Confidence that I was in the right place and personal attention, so that I never felt "overlooked". I am grateful for her personal attention...my car was operable and in my hands within 24 hours. That's what I call "AWESOME CUSToMER SERVICE".... More
Excellant We left our F-Pace in the parking lot after hours. With just a phone call to Jaguar Palm Beach, early in the morning the next day, Armand found the k We left our F-Pace in the parking lot after hours. With just a phone call to Jaguar Palm Beach, early in the morning the next day, Armand found the key, which was left with the night receptionist, and took care of the repair. He kept me advised regularly of the progress of the repair, which took two days, and delivered the car with a smile and some great conversation. You don't often see that commitment to a customer in today's service world. More