Jaguar Palm Beach

Service is Horrible After owning 7 Jaguars, servicing 5 at this particular dealership, and purchasing 2 I would firmly have service on my side. Not the case. Instead I ha After owning 7 Jaguars, servicing 5 at this particular dealership, and purchasing 2 I would firmly have service on my side. Not the case. Instead I have a condescending service manager who actively makes the case to both me and corporate that a seat can wear out in 2 years and 12,000 miles on an $80,000 car. This is a shameful act of poor customer service and I'm done wasting my money with these folks. More

Excellent buying experience We recently purchased a new 2016 Jaguar F Type R convertible. We live 500 miles from the dealership. All of the preliminary details were handled via t We recently purchased a new 2016 Jaguar F Type R convertible. We live 500 miles from the dealership. All of the preliminary details were handled via the phone with our sales associate, Lance Pain. All of the paperwork was in order and ready upon our arrival. Our trade in was immediately attended to and the presentation of our new car was nothing short of spectacular. Lance gave us a complete tour of the dealership and went through a comprehensive demonstration of all of the features of our new car. We trailered our new car home and Lance was a huge help in getting the car loaded and secured. That is over and above service in my book. I highly recommend Jaguar Palm Beach and would definetely purchase from them again. More

8 hours of waiting for simple service I called for my scheduled maintenance and made an appointment for the following day. Dropped the car off at 830. Called at noon, car not ready, called I called for my scheduled maintenance and made an appointment for the following day. Dropped the car off at 830. Called at noon, car not ready, called at 4, car not ready. Finally I call back at 5 and they said to check again tomorrow morning. Don't make an appointment if you cannot fulfill the service. More

our experience could not have been better experience was excellent from meeting us with umbrellas to the drive out with our new Jaguar!! Jason Tabasky our sales person was very knowledgeable experience was excellent from meeting us with umbrellas to the drive out with our new Jaguar!! Jason Tabasky our sales person was very knowledgeable and patient explaining all the details of my new car, if you are looking for a new car I would highly recommend the dealership and ask for Jason this is my first Jaguar and so far I love it . I am coming from a Mercedes and I truly enjoy the new change More

Outstanding buying experience Recently bought a 2016 XF. Jumo Smikle, our salesperson, worked with us though several visits to make sure we got exactly what we wanted. No pressure, Recently bought a 2016 XF. Jumo Smikle, our salesperson, worked with us though several visits to make sure we got exactly what we wanted. No pressure, very knowledgeable, informative and helpful. After our purchase he spent several hour explaining the car's systems in detail and following up later to see if we had further questions. First time buying a car was an enjoyable experience! An excellent dealership! More

Courteous,knowledgeable and polite I recently met Jumo Smikle at Jaguar Palm Beach. He was very knowledgeable of both the Jaguar brand and the XF in particular. Although it took me a fe I recently met Jumo Smikle at Jaguar Palm Beach. He was very knowledgeable of both the Jaguar brand and the XF in particular. Although it took me a few days to move forward with the purchase, Jumo was persistent, but not pushy. I had not considered a Jaguar and had my sights set on another brand, but my brother convinced me to stop into the showroom and have a look. I met Jumo and that was the end of my search! More

Great Team Recently, I bought a pre-owned XJ8 from this shop.This is my second purchase from them in 7 months (another XJ8) and ,once again, I had a great exper Recently, I bought a pre-owned XJ8 from this shop.This is my second purchase from them in 7 months (another XJ8) and ,once again, I had a great experience. I used to sell cars myself (BMW) and so for me to be impressed takes some doing! They repaired a hidden problem that surfaced after my delivery at no charge to me and it was not a cheap repair. I worked with Ken Comiskey again and negotiated a VERY reasonable price. A manager, Jim Horton was also very congenial ,engaging and helpful. The Service mgr. Pete was simply marvelous.He's attentive, very friendly and he and his service team found the problem and rectified it with expediency and effectiveness. I will continue to tout and recommend this organization! More

Solara Purchase - Jumo Smikle I have actively been looking for a Solara SLE convertible with low mileage for several months as a present for my 30th anniversary to my wife who has I have actively been looking for a Solara SLE convertible with low mileage for several months as a present for my 30th anniversary to my wife who has loved that car for years. I finally found one on ebay, with Jaguar Palm Beach Florida. I expected to call and speak to a sales person that specialized in ebay transactions, which meant I expected a sales person that was indifferent, impatient, and certainly not attuned to my needs. I could not have been more wrong, as I spoke to Mr. Jumo Smikle. Mr. Smikle was professional, soft spoken, yet classy and attuned to what my needs would be. When I bought the vehicle he matter of fact stated that he had many calls on the Solara, but yet I was made to feel like I was the only person looking to buy the car. He did not rush me, listened intently and made me feel like I was the only person Jaguar of Palm Beach had as a client. Mr. Smikle helped with the financing, which I received a fantastic rate, helped with the transfer of my registration to Massachusetts from Florida, and even drove the Solara 40 minutes to my condo in Pompano Beach. When I went to the dealership I was quiet frankly buying to cheapest car on the lot, but I felt like a million bucks........thank you Jumo......your a true professional, and a genuinely nice person.......Robert Downer Centerville , Ma. More

Terrific Experience The last time I purchased a car was at Jaguar Palm Beach in 2007. While looking for a new car I found a car at the dealer and contacted Ken Comiskey w The last time I purchased a car was at Jaguar Palm Beach in 2007. While looking for a new car I found a car at the dealer and contacted Ken Comiskey who I was introduced to back in "07. Ken is the best! He made the process of buying my new car the easiest it has ever been. Even thought the car was not a Jaguar he knew about every feature and option. Explained everything and was very professional by taking his time with us to answer all of our questions. To top it off.... the "Delivery Experience" when taking delivery of our new car was absolutely fantastic!!! NEVER have seen anything like this! If you want a low pressure experience that you have never had before, go see Ken at Jaguar Palm Beach! More

Good buying experience no problems. Brian was very friendly and helpful, and the buying experience was as much a pleasure as it could be. Friendly staff, beautiful store, competent finan Brian was very friendly and helpful, and the buying experience was as much a pleasure as it could be. Friendly staff, beautiful store, competent finance dept. However after a few weeks I was interested in learning which engine I had in my used Jaguar, I called the service dept. and found that I was actually misinformed about the engine which I was told was a 5.0 but is in reality a 4.2 about 85 horsepower less than the 5.0 and takes a different type of oil. Everything is great with the car and I have absolutely no complaints. More