Jaguar Norwood

Sold me a “new” car on 12-23-17 with what I have since learned is a branded title for incorrect mileage. They do this when an odometer is rolled back or some other serious issue. They did not disclose learned is a branded title for incorrect mileage. They do this when an odometer is rolled back or some other serious issue. They did not disclose my car’s inservice date meaning they “sold” my car 6 months (6.30.17) before I purchased it on 12.23.17. So either I purchased a used car that was returned for some reason or they just changed the inservice/sold date for some other reason which is unknown. Either way my title is bad and I outright own a car that’s only worth salvage due to title issues on their part. I had no idea this was the case until 4.5 yrs after sale as my warranty was coming up. They did buy me 18 months of extended warranty as a consolation, but 2 years and two state DMVs later I’m STILL trying to get the (already paid off) car title “unbranded”. Even Bank of America is trying to help because they didn’t know there was a title problem. BOA said they would have never done the loan if they knew there was a title problem and their words - it would be fraudulent to do a new car loan on a car that was “sold” 6 mo the earlier. They had zero knowledge of the earlier inservice date so they were also mislead. But since it’s paid off there is no recourse for me through BOA. So my pristine F pace with 45000 miles is worthless and I can’t sell or trade it to anyone. Still trying to resolve with this dealership and they are really friendly, I will give them that, but at this point I'm left to figure what they did with the title in the beginning and need to try to resolve without their help unless they are willing to explain what happened. I raised this to their mgmt in summer of 2022 and have had zero movement with them or on my own. Double check your paperwork. More

Brought my F-Pace in to have the check-engine light looked at. Drew and Jonathan in service were fantastic to work with. Both were friendly, kept me informed, and did not try to upsell me on any unnece looked at. Drew and Jonathan in service were fantastic to work with. Both were friendly, kept me informed, and did not try to upsell me on any unnecessary work. Highly recommend working with these gentlemen and this dealership. More

What an awesome experience! Z was my salesman and he was great! I came in with a particular car in mind and left with it! No negotiations on price but I was able to get a little Z was my salesman and he was great! I came in with a particular car in mind and left with it! No negotiations on price but I was able to get a little more for my trade it. On the day I picked it up CJ the product specialist came out and showed me how to use all the gadgets in the car including heated windshield, heated steering wheel, apple car play and the list goes on and on. CJ was just as incredible as Z was. Answered all of my questions with knowledge responses! Overall 10 out of 10! I am very happy with my Jaguar F-Pace and all of the staff that assisted me in purchasing it! More

I bought a jag at Norwood Jaguar,Josh was the man who helped me he was great helped me he was great More

I have always had a great experience. Sonny Singh is exceptional and a pleasure to work with! I wouldn’t go to anyone else. Sonny Singh is exceptional and a pleasure to work with! I wouldn’t go to anyone else. More

I worked with Danny she was wonderful and patient with me. She was very knowledgeable and very friendly she made the experience of getting my car even better. me. She was very knowledgeable and very friendly she made the experience of getting my car even better. More

It is always a pleasure to deal with Sonny Singh at this dealership. He is very patient & knowledgeable and will give honest advice along the way. Mike Knutson in the finance department explains everything dealership. He is very patient & knowledgeable and will give honest advice along the way. Mike Knutson in the finance department explains everything clearly & I very much liked the ability to customize choices More

No pressure. Super efficient. Helpful. Felt I got a good deal Fantastic experience from sales to review of features. Super efficient. Helpful. Felt I got a good deal Fantastic experience from sales to review of features. More

Show me the inventory come I picked up my car and have it ready for my birthday what she delivered at the restaurant of my choosing ready for my birthday what she delivered at the restaurant of my choosing More

Great experience with my purchase at Norwood Jaguar. My salesman Barry was extremely helpful and knowledgeable. Absolutely no pressure on the sale and a seamless delivery on the car. This was my 2nd pur My salesman Barry was extremely helpful and knowledgeable. Absolutely no pressure on the sale and a seamless delivery on the car. This was my 2nd purchase at this dealership and would highly recommend them More