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Jaguar North Scottsdale

Scottsdale, AZ

4.8
139 Reviews

18100 N Scottsdale Rd

Scottsdale, AZ

85054

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Showing 139 reviews

July 13, 2022

Shaun helped arrange repairs on 2012 Jaguar and completed on time They also helped with transportation and loaner car More

by Brattens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Moss
Jul 14, 2022 -

Jaguar North Scottsdale responded

We are glad to be told that you had a marvelous experience with our staff. We are grateful to you for writing up this high feedback. Thank you for choosing Jaguar North Scottsdale.

June 29, 2022

Our service advisor Carlos B. delivers great customer service consistently. Communication is regular and frequent. More

by shanghaisilvia
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Barela
Jul 01, 2022 -

Jaguar North Scottsdale responded

Hello, thank you for the high-star review. We are glad to learn you are consistently impressed with our Service Team here at Jaguar North Scottsdale. We take our reviews seriously and are delighted you always have an attentive and great experience. Should you have any additional needs or questions please reach out to us, we are happy to help.

June 14, 2022

Did a great job: diagnosed problem, advised of completion time & met same. Good people nice job More

by Steven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Phamm
Jun 16, 2022 -

Jaguar North Scottsdale responded

Thank you for the fantastic review. We love to learn that our team was able to do such a great job. We are happy to assist with any of your future needs at Jaguar North Scottsdale.

Jun 17, 2022 -

Jaguar North Scottsdale responded

Thank you for the fantastic review. We love to learn that our team was able to do such a great job. We are happy to assist with any of your future needs at Jaguar North Scottsdale.

May 15, 2022

My experience with Jaguar North Scottsdale, Az is Very Professional and curiosity. They also make you feel special and part of their family. To me that make person want to buy a car every time they walk t More

by The Black Pearl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Wakamutus And JD in Service
May 16, 2022 -

Jaguar North Scottsdale responded

Thank you for taking the time to share this glowing feedback with us! We are elated to learn that you enjoyed professional, courteous service working with the Jaguar North Scottsdale team. We appreciate your business and look forward to seeing you again next time.

May 16, 2022 -

Jaguar North Scottsdale responded

Thank you for taking the time to share this glowing feedback with us! We are elated to learn that you enjoyed professional, courteous service working with the Jaguar North Scottsdale team. We appreciate your business and look forward to seeing you again next time.

May 02, 2022

Everyone in the dealership including John Cooper were very helpful and was full of joy working with them. They were honest and the team was highly dedicated to their duty. Very professional and helpful a More

by Skoo0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cooper
May 03, 2022 -

Jaguar North Scottsdale responded

Hello. We appreciate you for providing an excellent review on our honest and highly dedicated Team here at Jaguar North Scottsdale. They stay very professional, efficient, and helpful during any transaction that takes place. Thank you for recommending us and trusting us through the process. Have a wonderful day.

April 20, 2022

They identified the problem and fixed it very quickly. Carlos Bareta is fantastic to work with and i recommend him to all. More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Bareta in service
Apr 20, 2022 -

Jaguar North Scottsdale responded

Chuck, I appreciate you taking the time to write a review and sharing your positive experience with our service department. We are glad to learn your vehicle is tuned up and back on the road in superb condition! We look forward to seeing you and your vehicle at the next service appointment. Mark Spendley General Manager Jaguar North Scottsdale mspendley@penskeautomotive.com

April 12, 2022

Job was done correctly. Advisor very helpful. I will return again to the same advisor. More

by Richardstevens145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Pham
Apr 13, 2022 -

Jaguar North Scottsdale responded

Thank you for the great review. We appreciate your business and look forward to seeing you back at Jaguar North Scottsdale again next time.

April 10, 2022

Always on time and do the necessary work. Would definitely recommend this dealer and especially Shaun Moss, Service Advisor. More

by Scottshirley01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Moss, "Big" Jim McClain, David Vore, Irving Goldenberg, Rob Rossi
Apr 11, 2022 -

Jaguar North Scottsdale responded

Thank you for taking the time to share your feedback with us. We appreciate your business and are happy to have earned this recommendation. We look forward to seeing you back at Jaguar North Scottsdale again next time.

April 01, 2022

Gina has been a pleasure to have taking care of the car. She is so nice and helpful. More

by Jim.Arnieri1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Sanchez
Apr 02, 2022 -

Jaguar North Scottsdale responded

Jaguar North Scottsdale wants to thank you for the five star rating. We appreciate the comments regarding the visit!

March 27, 2022

Problem was not fixed since part needs to be ordered. The wireless charger was not fixed either as Mr Quinonez said they will do it and fix it on weekdays. More

by jcayme7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quinones
Mar 27, 2022 -

Jaguar North Scottsdale responded

Hello, I appreciate your feedback regarding your service. Given the opportunity, I would like to speak with you about your experience. Please email me at your own convenience. Thank you, Mark Spendley General Manager Jaguar North Scottsdale mspendley@penskeautomotive.com