Jaguar Land Rover of West Columbia - Service Center

I am very pleased with the service I received from Land Rover Columbia. People always say, “don’t go to the dealer, they’re too expensive”. Yes the dealer does cost more but you must also take into conside Rover Columbia. People always say, “don’t go to the dealer, they’re too expensive”. Yes the dealer does cost more but you must also take into consideration that you get what you pay for. This dealer in particular takes pride in caring for your vehicle and it shows from the moment you call to make your appointment all the way through until you pick-up your car. Mike the service representative and the other intake guy, sorry can’t remember his name, provided stellar customer service. I mentioned a few things and they were addressed. I didn’t see an additional charge. The bottom line, I didn’t wait all these years to buy my dream car to not want it to perform and drive as good as possible. I look forward to driving my car everyday and want that feeling to last. Use the dealer, especially this one. More

Michael did an amazing job of scheduling and getting me in and out of the dealership. Awesome job in and out of the dealership. Awesome job More

Thomas was very nice and spoke with me about Chosen. Very smart idea to offer Uber to drop customers off. Price was reasonable for the work performed. Would definitely recommend. Very smart idea to offer Uber to drop customers off. Price was reasonable for the work performed. Would definitely recommend. More

My experience at Columbia dealership was wonderful. Great service, great communication throughout, quality workmanship, was even given a discount! Great service, great communication throughout, quality workmanship, was even given a discount! More

Wonderful experience. Tom Matthews the Asst Service Manager went above and beyond to get our vehicle fixed up. Everyone we interacted there are warm and friendly. My only Tom Matthews the Asst Service Manager went above and beyond to get our vehicle fixed up. Everyone we interacted there are warm and friendly. My only regret is I wish had that kind of experience at Hennessey Landrover Dealership in Gwinnett here in Georgia More

Although the service department was very busy, Mike fit my LR4 in for repairs so that I could resume my return to CharlestonSC. Thankful for his help. my LR4 in for repairs so that I could resume my return to CharlestonSC. Thankful for his help. More

The work was done in a timely manner. I was satisfied with the price that it cost to do the work. I was satisfied with the price that it cost to do the work. More

The service center is excellent Tom is wonderful and always there for his customers. I also find his team very kind and helpful always there for his customers. I also find his team very kind and helpful More

Service was provided in a timely manner. The service representative was courteous and informative. I like the way my car was returned to me…washed. The service representative was courteous and informative. I like the way my car was returned to me…washed. More

Good service and exceptional results regarding accommodations, reporting, and finishing. I am satisfied and will visit again. accommodations, reporting, and finishing. I am satisfied and will visit again. More