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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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May 31, 2024

Great experience with the whole team in West Columbia. Everyone was friendly and accommodating. Mike provided excellent customer. More

by AL JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate your positive feedback about Mike from our service team

May 28, 2024

Tom is already very responsive and tells me the real deal about what’s going on with my vehicle More

by pheonie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom matthews
Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We are glad to hear your transaction with Tom was straight forward and appreciate your trust in our team

May 26, 2024

Great service & friendly customer care, amazing job repairing my car and Tom was awesome thanks. More

by DARRELL.RAASHID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for sharing your experience with Tom, our goal is always to have completely satisfied customers!

May 23, 2024

My current service visit was great-appreciate the loaner vehicle since i live in annapolis More

by perri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
Jun 03, 2024 -

Jaguar Land Rover of West Columbia responded

We make every effort to have alternative transport available for our customers, glad we were able to accommodate you!

May 20, 2024

Mike did a great job in servicing my 2016 Land Rover Discovery. It was a quick fix to repair the bumper sensor and I appreciate the gratis work. More

by rbrennan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 22, 2024 -

Jaguar Land Rover of West Columbia responded

Always good to hear we are worthy of a 5* review!

May 19, 2024

Mr. Engle was ver Professional and expressed a great deal of concern. Explain my issues with clarity. More

by biblelifeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 22, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for your feedback, it's good to hear you were treated with professionalism and clarity

May 12, 2024

When I go, I always receive great service at this dealership. I highly recommend to everyone. More

by MOHAKPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Happy to hear we are consistently performing for you, we appreciate your patronage!

May 11, 2024

I recently took my car to Jaguar Land Rover of West Columbia for a routine oil change and inspection and couldn't have been more impressed with the experience. From the moment I pulled in, the staf More

by remitch29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this thorough review of Mike and our service process- we always strive to provide exceptional service to our luxury clientele!

May 10, 2024

The service department was exceptionally accommodating. Tom provided A+ customer service with thorough information and a clear path forward for addressing my issues. More

by Ken Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks Ken, we appreciate the kind words and your business!

May 10, 2024

We love working with Winston and his parts team at Jaguar Land Rover of West Columbia! More

by AUTOCENTROOPERATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston
May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Good to hear that, we thank you for leaving our parts team this awesome review!

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