Jaguar Land Rover of West Columbia - Service Center

Always a Great Experience! I always have a great experience with the service department. We are a 2-Range Rover family with a Sport & Evoque and we are treated great! Took the I always have a great experience with the service department. We are a 2-Range Rover family with a Sport & Evoque and we are treated great! Took the Sport & Evoque in for service back to back and both Ashley & Tom were fantastic & PJ always takes very good care of us. We've come to know PJ over the years and he's one of the best service managers. We've experienced many different dealerships over the years with BMW, Mercedes, Porsche and we always have the best experience with PJ and his service team. More

Great Experience I recently had service completed at the dealership. A first time visitor to this dealership and was very impressed. All of the employees were very n I recently had service completed at the dealership. A first time visitor to this dealership and was very impressed. All of the employees were very nice and courteous. I had previous dealings with Ashley and Tom in the service department at another dealership.. I was pleased that they are now working at this dealership and are very pleasant to deal with. After the service was completed they had the car washed and setting out front ready to go. Would definitely recommend this dealership. More

I went in for a factory info system update, and was greeted with a-one professionalism. Rep was attentive, answered my questions, gave me quality service returns my rover as if newly purchased. greeted with a-one professionalism. Rep was attentive, answered my questions, gave me quality service returns my rover as if newly purchased. More

Great job. Provided loaner cars. Explained all details of the 10000 mike service. Car was washed and the Service was completed ahead of time. Gave all possible discounts. the 10000 mike service. Car was washed and the Service was completed ahead of time. Gave all possible discounts. More

Service and sales All employees were professional and helpful during my visit. Questions were answered and new trucks were shown to explain new items for future purchas All employees were professional and helpful during my visit. Questions were answered and new trucks were shown to explain new items for future purchase. I will definitely return to lease my next vehicle. More

Service dept Took my RR sport in for a check engine light on July 23 was told by Tom that he will order . I called back week later and found out from Tom that the Took my RR sport in for a check engine light on July 23 was told by Tom that he will order . I called back week later and found out from Tom that the part is back ordered so it's now August 17 still no part still check engine light . More

Great People! We have an older 2006 Range Rover Sport. We hang on to our cars and take care of them. We found this dealer and service department to employ honest, We have an older 2006 Range Rover Sport. We hang on to our cars and take care of them. We found this dealer and service department to employ honest, considerate and professional people who seem to enjoy their workplace. This is expected when you invest in a luxury brand, but you don't always get what you expect. Thanks for holding the brand up and all the best for continued success. More

Land Rover Service I have always been very satisfied with the quality of service and the entire process at Land Rover West Columbia, since I purchased my certified pre-o I have always been very satisfied with the quality of service and the entire process at Land Rover West Columbia, since I purchased my certified pre-owned vehicle approximately 3.5 years and 84,000 miles ago.  Every service consultant has been exceptional and has been a pleasure to work with. My appointment always goes smoothly; when a loaner is needed there have been no hassles or delays getting a loaner vehicle when I dropped off my car the evening before my service date.  I have the direct mobile number to the service consultants and the service manager, that allows me the convenience of texting them additional vehicle concerns (that I forgot to mention when I dropped off my vehicle), and allowed them to text me when my car was ready.  The service department has always been accommodating.  I will continue having my vehicle serviced there. More

Great Update Got me the update I needed and got my tire all sorted. They fit me in right away when the other dealer was going to take 3 days. Got me the update I needed and got my tire all sorted. They fit me in right away when the other dealer was going to take 3 days. More

Very professional The service was very professional and prompt, Tom was very friendly and explained things clearly to me They had a loaner car already arranged and the The service was very professional and prompt, Tom was very friendly and explained things clearly to me They had a loaner car already arranged and the detail they performed was fantastic. More