Jaguar Land Rover of West Columbia - Service Center

Range Rover in the shop for 4 weeks This has less to do about the dealership and more to do about the 2019 Range Rover.4 weeks in the shop and still not fixed. Poor communication about t This has less to do about the dealership and more to do about the 2019 Range Rover.4 weeks in the shop and still not fixed. Poor communication about the issue and now waiting for a new mechanic to start with the dealership. Sadly this is my second RR sport and both have had issues. My 2019 has less than 10k miles on it! I have bought 3 vehicles from this dealership; I emailed the GM and he did not have the courtesy to respond back. As the CEO of a company if a customer emails me I always respond within an hour. More

Service - Routine Had great service or our routine service on our Land Rover Sport! Everyone was very helpful. I appreciated the use of a loaner since my wife cannot dr Had great service or our routine service on our Land Rover Sport! Everyone was very helpful. I appreciated the use of a loaner since my wife cannot drive our other car due to physical issues. More

I am new to the Land Rover family and found this dealership because it is close to me. I’m very happy with the level of service I have received in my 2 trips there. Both visits Tom in the service t dealership because it is close to me. I’m very happy with the level of service I have received in my 2 trips there. Both visits Tom in the service took excellent care of me and my needs. He’s very knowledgeable and assist I. Any way he can. Top notch service More

Top rate service Had a great experience while turning in the car for a computer update. Both Ashley and Arnold were great and made sure every step was well planned out Had a great experience while turning in the car for a computer update. Both Ashley and Arnold were great and made sure every step was well planned out and fast. Thank you Jerry More

Left the battery cable loose, and me stranded After a routine service call, I got in my vehicle to find the battery dead. The service department couldn't give the information that disconnecting t After a routine service call, I got in my vehicle to find the battery dead. The service department couldn't give the information that disconnecting the battery would re-set the error codes. However we figured it out....with no help from the service dept. For future knowledge, if the battery goes dead, it needs to be reconnected to reset the error codes More

Always a Great Experience! I always have a great experience with the service department. We are a 2-Range Rover family with a Sport & Evoque and we are treated great! Took the I always have a great experience with the service department. We are a 2-Range Rover family with a Sport & Evoque and we are treated great! Took the Sport & Evoque in for service back to back and both Ashley & Tom were fantastic & PJ always takes very good care of us. We've come to know PJ over the years and he's one of the best service managers. We've experienced many different dealerships over the years with BMW, Mercedes, Porsche and we always have the best experience with PJ and his service team. More

Great Experience I recently had service completed at the dealership. A first time visitor to this dealership and was very impressed. All of the employees were very n I recently had service completed at the dealership. A first time visitor to this dealership and was very impressed. All of the employees were very nice and courteous. I had previous dealings with Ashley and Tom in the service department at another dealership.. I was pleased that they are now working at this dealership and are very pleasant to deal with. After the service was completed they had the car washed and setting out front ready to go. Would definitely recommend this dealership. More

I went in for a factory info system update, and was greeted with a-one professionalism. Rep was attentive, answered my questions, gave me quality service returns my rover as if newly purchased. greeted with a-one professionalism. Rep was attentive, answered my questions, gave me quality service returns my rover as if newly purchased. More

Great job. Provided loaner cars. Explained all details of the 10000 mike service. Car was washed and the Service was completed ahead of time. Gave all possible discounts. the 10000 mike service. Car was washed and the Service was completed ahead of time. Gave all possible discounts. More

Service and sales All employees were professional and helpful during my visit. Questions were answered and new trucks were shown to explain new items for future purchas All employees were professional and helpful during my visit. Questions were answered and new trucks were shown to explain new items for future purchase. I will definitely return to lease my next vehicle. More