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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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September 23, 2023

Once the repair was approved by Land Rover they fixed the RR’s coolant system right up! They got it fixed ahead of schedule too. More

by jplewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
September 22, 2023

I had both my cars in the shop and they got them fixed asap. Tom, my service manager, kept me in the loop all the way.they are the best. More

by jplewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
September 22, 2023

Exceptional customer service and listened to my repair concerns. My car dreams like a dream now. More

by Kadija
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
September 21, 2023

Advisors and Technicians are very knowledgeable! Facility is very clean and all the employees maintain professionalism! More

by Aktar Zaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Veerothai
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Wonderful,courtesies and frendily Makes you fill at home. A place to be now and then More

by NAYELE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Veerothai
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

the service team was very easy to work with and I appreciated the fast turn around and a clean car. More

by zshariff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
September 20, 2023

Tom and the crew were excellent. Loaner service was very good, and they offered me a lot of flexibility in terms of scheduling. More

by camiamezquita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom from Service
September 19, 2023

Amazing customer service went above and beyond! Drive further to come to this location because hunt valley had the worst customer service More

by HMARTZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom from service
September 19, 2023

Great experience . This is my 4th vehicle from this dealership , and Gary Pridgeon always provides outstanding customer service ! More

by SHAMLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pridgeon, Fernando Shirazi , Tom Matthews
September 14, 2023

Great customer service, Tom Matthews is a great asset for your dealership at the Land Rover. More

by RLAURENT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
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