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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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October 17, 2023

Dealership and service were fine. My concern was about what was not done as part of their first service. A tire rotation should be a standard item, it was not and told it would cost a More

by Rliogys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
October 15, 2023

I have been totally pleased with the service I received at the Clarksville location. Tom is truly the best as well as very knowledgeable. More

by MJGLADDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
October 14, 2023

Though out of my range the pick up and drop off Service is great. Tom my service manager is great to work with More

by JMGINGERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
October 12, 2023

Thank you so very much Mr. Arnold and Mrs. Janna Ondrish for all your help. You both continue to make me feel like I am a valued customer. I am so glad that I chose to come to More

by abdullws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Arnold and Janna Ondrish
October 10, 2023

Thanks Mike! !!! For always being super pleasant and helpful to talk with…and for getting me in and out quickly. It really eased my mind that I didn’t have to dri More

by PJSAVOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
October 10, 2023

As Usual, Tom was a great rep. for your company. He is a real pro. I was unhappy with the time it took to get my car serviced. I arrived right on time at 7:30 and left the dea More

by LEE STACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
October 08, 2023

Excellent experience I have no complaints and I will return, thank you! You have an organized and efficient system. More

by OMALLEYNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna
October 07, 2023

Good customer service, Mike is a very good guy, answered all my questions and concerns More

by Gladys
Recommend Dealer
Yes
Employees Worked With
Mike
October 07, 2023

Tom has always been prompt, helpful, and flexible with any and all of my service needs over the years. More

by ANDREW.LF.MINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
October 07, 2023

Michael the service rep was fantastic. Explained everything and he was spot on.very pleased.👍👍👍👍 More

by vic4065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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