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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
300 Reviews

300 Reviews of Jaguar Land Rover of West Columbia - Service Center

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November 30, 2023

I had an issue with my Intelligence Braking System and it caused an error that Restricted Performance of my vehicle. I had to have it towed Thanksgiving weekend! My service manager helped get it fixed first More

by LEWINGTONJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 28, 2023

Tom was very responsive and fixed all issues - Wonderful customer service. They also did a beautiful exterior Wax and detail -my 2012 Range Rover looked like a new car!! More

by LOVESDOGS367
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews, Mechanic Dallas
November 25, 2023

I know that Tom will solve my car problems very quickly and as efficiently as possible More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 25, 2023

I was really impressed by the high level of customer service. Javier was amazing. Thank you. More

by A. Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Mike
November 23, 2023

Tom listened to my concerns and took care of me. I was experiencing some stress before I got there. He was cool and took good care of me. More

by CD Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 22, 2023

Professional staff, the staff caring was and friendly. Knowledgeable and concerned about my needs. I appreate their service. More

by kjgreenex6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, and Javier
November 22, 2023

The dealership was very punctual and took my vehicle in 10 minutes before my appointment time. The agents were also very courteous and professional. Many thanks to Tom Matthews for his assistance. More

by WILLOUGHBYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 19, 2023

Great customer service and kept to schedule. The service rep kept me informed throughout my service. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 18, 2023

Great service. Started early. Finished early. Explains what was essential and what was optional. Added discounts where they could. More

by Emanuelhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 17, 2023

Such a great place to do business with. Their entire team here is just wonderful. More

by LRHKAH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
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