Jaguar Land Rover of West Columbia - Service Center

Excellent service, knowledgeable, punctual and friendly people. Tom Matthews provided and suggested required services. He handled the services very professionally. people. Tom Matthews provided and suggested required services. He handled the services very professionally. More

Great friendly service. Knowledgeable service techs. Fixed the problem and advised me of upcoming issues with my vehicle. Knowledgeable service techs. Fixed the problem and advised me of upcoming issues with my vehicle. More

Service was great. Tom has been one of the best service reps I have ever had. He goes above and beyond to help the customer. Tom has been one of the best service reps I have ever had. He goes above and beyond to help the customer. More

Janna was great and super helpful! Will definitely be coming back for more services in the future! Will definitely be coming back for more services in the future! More

Excellent service, knowledgeable, punctual and friendly people. Jana Ondrish was very professional, pleasant and helped us in a timely manner. people. Jana Ondrish was very professional, pleasant and helped us in a timely manner. More

Our service manager, Tom, is just great. He is why we stick with Jaguar of West Columbia. He is why we stick with Jaguar of West Columbia. More

I brought my car in for 1 problem to be fixed (key fobs not locking doors) that worked prior to service center programed my new key fob bought there. Then, service manager & mechanics continued to find 3 not locking doors) that worked prior to service center programed my new key fob bought there. Then, service manager & mechanics continued to find 3 other problems my car needed to have fixed that cost me over $4000. However, none of these fixes resulted in fixing my car doors not locking that was not a problem prior to my getting my new key fob programmed. Also, those problems fixed that resulted in my paying over several $1000s were not a problem with my car prior taking my car into this service shop to have my new key fob programmed. More

I received great attention to my request. I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thank I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thanks for continue excellent service. Thanks Janna for the professionalism you provided. Customer service is important and I appreciate you patience with me. I have only driven my car home and parked so I am unable to rate the quality of work performed at this time. More

PROFESSIONALISM at its best. Always a positive experience when I come. Consistency is also what keeps my business. Always a positive experience when I come. Consistency is also what keeps my business. More

I received excellent service on my Jaguar. There was great communication during every step in the process. I would recommend them to other customers. There was great communication during every step in the process. I would recommend them to other customers. More