Jaguar Land Rover of West Columbia - Service Center

Thanks Mike! !!! For always being super pleasant and helpful to talk with…and for getting me in and out quickly. It really eased my mind that I didn’t have to dri !!! For always being super pleasant and helpful to talk with…and for getting me in and out quickly. It really eased my mind that I didn’t have to drive around with the light on. Appreciate you, sir! More

As Usual, Tom was a great rep. for your company. He is a real pro. I was unhappy with the time it took to get my car serviced. I arrived right on time at 7:30 and left the dea for your company. He is a real pro. I was unhappy with the time it took to get my car serviced. I arrived right on time at 7:30 and left the dealership at noon. I was actually expecting to have my tires replaced (based on my previous visit) but learned that tires were not in stock so I have to come back again on 11/3 and I live in Alexandria VA!!!! I don't blame this on Tom, I feel the service dept. had other priorities (Might have been that MD Senators car I observed that perhaps jumped the line.) More

Excellent experience I have no complaints and I will return, thank you! You have an organized and efficient system. return, thank you! You have an organized and efficient system. More

Good customer service, Mike is a very good guy, answered all my questions and concerns all my questions and concerns More

Tom has always been prompt, helpful, and flexible with any and all of my service needs over the years. any and all of my service needs over the years. More

Michael the service rep was fantastic. Explained everything and he was spot on.very pleased.👍👍👍👍 Explained everything and he was spot on.very pleased.👍👍👍👍 More

Service manager Tom Matthews and Robert the technician provides great customer service and explanations. Thanks provides great customer service and explanations. Thanks More

Everyone was courteous, polite, respectful and timely. It was clean and everyone was professional. Love it! It was clean and everyone was professional. Love it! More

My visit to West Columbia was pain free. Tom is great to work with. He explains everything so you can clearly understand. He is amazing. Tom is great to work with. He explains everything so you can clearly understand. He is amazing. More

The customer service was very good from beginning to end while my vehicle was getting serviced. while my vehicle was getting serviced. More