Jaguar Land Rover of West Columbia - Service Center

Needs some explanation before performing service. CHI service was not nrcessary, but done and charged. CHI service was not nrcessary, but done and charged. More

clean invironment, friendly staff and keeps me informed of the necessary repairs needed and refreshments, drinks and freshly brewed coffee while you wait of the necessary repairs needed and refreshments, drinks and freshly brewed coffee while you wait More

Mike in service took excellent care of me, and worked with me to be able to get my car fixed and back in my hands as soon as possible. I always get amazing service from your team with me to be able to get my car fixed and back in my hands as soon as possible. I always get amazing service from your team More

Tom is the best. He is the ultimate professional. Will always request him to be our SA. He is the ultimate professional. Will always request him to be our SA. More

Very courteous staff. Location is neat and clean. Appointment was on time and easy to schedule. Location is neat and clean. Appointment was on time and easy to schedule. More

We had our 2020 sport serviced at the Columbia location. Great service and updates from the team. Great service and updates from the team. More

Tom always provides excellent customer service, and has great attention to detail when taking care of my vehicle! He goes above and beyond to keep me informed of the service process and also provides me w great attention to detail when taking care of my vehicle! He goes above and beyond to keep me informed of the service process and also provides me with helpful knowledge so I know when the next service is due and how to best take care of my truck! Thanks Tom!! More

Tom always provides excellent customer service. He is knowledgeable and very friendly. He kept me updated on the status of my vehicle. He is knowledgeable and very friendly. He kept me updated on the status of my vehicle. More

Tom is a true credit to Jaguar Land Rover. He was knowledgeable, professional and personable. He kept me advised of progress as time passed and also went over all that was needed in this se He was knowledgeable, professional and personable. He kept me advised of progress as time passed and also went over all that was needed in this service visit and what had been done as well as some items to be addressed in the future. It is always a pleasure to deal with Tom. I also want to give complements to the tech who worked on my vehicle. My glove box would not open and needed a part ordered. He retrieved my insurance and registration information for me and did a great job on my vehicle which I prize. More

Horrible minimal contact. Same issue i paid for still not resolved they’re unwilling to fix Same issue i paid for still not resolved they’re unwilling to fix More