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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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November 22, 2023

The dealership was very punctual and took my vehicle in 10 minutes before my appointment time. The agents were also very courteous and professional. Many thanks to Tom Matthews for his assistance. More

by WILLOUGHBYF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 19, 2023

Great customer service and kept to schedule. The service rep kept me informed throughout my service. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 18, 2023

Great service. Started early. Finished early. Explains what was essential and what was optional. Added discounts where they could. More

by Emanuelhm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 17, 2023

Such a great place to do business with. Their entire team here is just wonderful. More

by LRHKAH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
November 15, 2023

Tom is always very friendly and provides exceptional service. I would definitely recommend Land Rover of West Columbia. More

by PATINIOTISP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 15, 2023

Best service department I have ever been in. The service repairs were excellent and my vehicle was exceptionally clean when I picked it up. More

by CARMAX20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 11, 2023

To dealership has always been top tier! The level of customer service and professionalism, far exceeds my expectations. The device team is always available to chat and answer my many questi More

by AWASH143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 11, 2023

I purchased my vehicle from Jaguar Land Rover of West Columbia. I can say without a doubt that I have been treated very well from the point of sell to my yearly service appointment. My vehicle continues More

by CDAVIS5874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Matthews
November 10, 2023

Top flight from end to end. Treated like a king and everything done same day. More

by CHOPPER_20777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 10, 2023

Excellent customer service and convenience when I recently had some recall work performed. Well done! More

by Kevin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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