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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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December 01, 2023

Scheduling the appointment was easy and the service advisor was excellent to work with at all times. More

by S9KUPUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
December 01, 2023

Based on the few times that I have needed them, it’s 5 stars all the way More

by dominojeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 30, 2023

Tom is the best! Great service as always! He makes sure my vehicle is running smoothly every time! More

by LMMURP24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 30, 2023

Super friendly staff with welcoming atmosphere. Vehicle service started on time with not a long wait. They also offered convenient contactless mobile pay as another form of payment for a speedy che More

by TIMMERA NOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Tom entire Service Team
November 30, 2023

I had an issue with my Intelligence Braking System and it caused an error that Restricted Performance of my vehicle. I had to have it towed Thanksgiving weekend! My service manager helped get it fixed first More

by LEWINGTONJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
November 28, 2023

Tom was very responsive and fixed all issues - Wonderful customer service. They also did a beautiful exterior Wax and detail -my 2012 Range Rover looked like a new car!! More

by LOVESDOGS367
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews, Mechanic Dallas
November 25, 2023

I know that Tom will solve my car problems very quickly and as efficiently as possible More

by CARSOFCOLUMBIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 25, 2023

I was really impressed by the high level of customer service. Javier was amazing. Thank you. More

by A. Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Mike
November 23, 2023

Tom listened to my concerns and took care of me. I was experiencing some stress before I got there. He was cool and took good care of me. More

by CD Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
November 22, 2023

Professional staff, the staff caring was and friendly. Knowledgeable and concerned about my needs. I appreate their service. More

by kjgreenex6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, and Javier
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