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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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December 21, 2023

Love working with Tom Mathews. I didn’t have an appointment and yet he made time for me. More

by KEMARTIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
December 21, 2023

Excellent service. They know their Range Rovers. Same day service for most repairs. Super efficient. More

by RangeRover716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
December 20, 2023

Mr. Tom Matthews is always very responsive to our request for service . He is very pleasant to work with all the time, More

by SNAEREB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
December 19, 2023

Tom always provides excellent service and responds quickly to calls and texts keeping me informed 🤩 More

by SCTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
December 18, 2023

Tom and his team did a great job! ! Very happy with the service. They had communicated very well during the service. More

by MEHRANMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
December 15, 2023

As always, the service was great and Tom, the Service Manager, was very professional and knowledgeable. He always takes the time to answer my questions and to make sure everything is done correctly. Tha More

by HILARIYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
December 15, 2023

Had service performed and Service Advisor Javier was very professional and courteous. I recommend Javier. More

by ROSS_9206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JaviarRivera
December 13, 2023

Customer service was exceptional. Javier explained in detail to me the issue with my vehicle, options for repair and cost. He seemed extremely motivated to meet my expectations. More

by wharri4253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
December 12, 2023

Very professional and courteous. Communications were very good and the use of technology was very helpful. More

by ksbesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Osei-Bonsu
December 12, 2023

Service was really good. Explanation of service was straight forward. price for service was very reasonable. More

by ARROBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
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