Jaguar Land Rover of West Columbia - Service Center

Mike was very helpful and attentive to my concerns regarding my car. Greatly appreciate his service. regarding my car. Greatly appreciate his service. More

I had recently inherited a 2018 Range Rover and knew almost nothing about it. My advisor Mike Engle was very patient, responsive, and helpful before, during, and after my service. The service was perf almost nothing about it. My advisor Mike Engle was very patient, responsive, and helpful before, during, and after my service. The service was performed promptly and with no extra costs. I was very pleased with my experience and will continue having my vehicle serviced there. More

Tom is super friendly & always a pleasure to deal with. He gets my work done quickly & efficiently. He gets my work done quickly & efficiently. More

Tom is always helpful and very knowledgeable and gets the job completed on time- all good! job completed on time- all good! More

Service was excellent. I call and dropped my car off the same day. Customer service was outstanding I call and dropped my car off the same day. Customer service was outstanding More

Excellent service and vehicle issue was resolved promptly. Great customer service, especially from service manager Tom Matthews. promptly. Great customer service, especially from service manager Tom Matthews. More

This was one of the worst experience I’ve ever had with a Land Rover dealership. I had purchased a wheel maintenance package from them when I bought this car and when I turned it in for them to fix my rims, Land Rover dealership. I had purchased a wheel maintenance package from them when I bought this car and when I turned it in for them to fix my rims, they charged me full price for it stating that they do not have a record of my purchase. It was a ridiculous experience where I had to search for the documents to prove to them that I had, indeed purchased the warranty. Even after I showed them the proof of purchase, the manager tried to tell me that I needed to show this to her before I submitted the car for service… How silly and unprofessional…putting the responsibility back on me to keep records of extended warrantees that THEY sold me?!? SCAM!! Their excuse was that they do not keep these on file. Very unprofessional. It took them over a month to resolve the issue even after I showed them proof of my purchase for the maintenance program. I had to waste my time with my credit card company, disputing the charge. This whole experience made me feel extremely unappreciated by a dealership where I purchased a car that’s worth over $100,000. Totally unbelievable and unexpected as this was the second Range Rover I our need from them over the years. More

Very good service Delivered both cars to my house and explained everything Thanks very much explained everything Thanks very much More

Tom Matthews always provides excellent service and he is respectful and attentive to my needs. respectful and attentive to my needs. More

Everyone one was so helpful when I bought my auto in for service. I was received with the upmost respect. My intake person Tom was just outstanding with explaining everything to me. I was very pleased with service. I was received with the upmost respect. My intake person Tom was just outstanding with explaining everything to me. I was very pleased with my service. More