Jaguar Land Rover of West Columbia - Service Center

Tom was great was always able to get in touch with him even gave me his cell phone that’s a true professional been servicing my cars there for years have never had a problem even gave me his cell phone that’s a true professional been servicing my cars there for years have never had a problem More

Awesome customer service! Javier was hands down so amazing at walking me thru each step during my car repair. He kept me up to date and answered any question I had. He made th Javier was hands down so amazing at walking me thru each step during my car repair. He kept me up to date and answered any question I had. He made the process very easy, fixed my car in a timely manner and resolved all my issues! My Range Rover was truly in the best hands. Can not recommend him enough, he truly went above and beyond. -happy customer More

Mr. Rivera was exceptional, addressed my vehicles needs thoroughly, work was completed in a timely fashion. thoroughly, work was completed in a timely fashion. More

Great service - Use of Uber to get me from and to the dealer since I did not need a loaner car. dealer since I did not need a loaner car. More

Very fast and complete service. Car was done quicker than estimated. Maybe he first time this has happened in my lifetime Car was done quicker than estimated. Maybe he first time this has happened in my lifetime More

Great place to get your car worked in. The Stauss really goes the extra mile to make sure everything is in order and at the best possible price. The Stauss really goes the extra mile to make sure everything is in order and at the best possible price. More

Mike Engle, makes my dealings with Jaguar painless. No pressure, not frustrating and he's always upfront. No pressure, not frustrating and he's always upfront. More

Everything was great until I picked up the car and saw that the dyeing of the armrests was not done. I was told by advisor that they would be in touch. After a few emails to him I gave up. that the dyeing of the armrests was not done. I was told by advisor that they would be in touch. After a few emails to him I gave up. More

Service staff was great, I hand an electronic issue and no appointment, They took care of me anyway and in less than an hour they also fixed a recall issue while I was there. I could not be more please wit no appointment, They took care of me anyway and in less than an hour they also fixed a recall issue while I was there. I could not be more please with the staff. So happy I purchased my 2024 F-Pace at west Columbia. Bart More

Everyone I interacted with at Jaguar Land Rover of West Columbia was highly professional and provided outstanding customer service. Columbia was highly professional and provided outstanding customer service. More