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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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January 11, 2024

Tom is the best. Quick, responsive, above board. I am very happy w/ my service experience. More

by IPAREGOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom M
January 09, 2024

Tom , my service associate really went the next mile to make sure my parts where present and service was done well. More

by JARED.REAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
January 07, 2024

Service was great. My vehicle was taken immediately after I arrived and the technician was courteous. My service time was less than 2 hours which was great consideri More

by MUNN.SHARON
Recommend Dealer
Yes
Employees Worked With
Not sure
January 07, 2024

Easy to schedule and/or reschedule. Clean, comfortable waiting area. Pleasant and professional staff. Awesome customer service on top of a clean car. Can’t go wrong with that. I’ll be More

by ROBNJES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
January 07, 2024

Very Professional outstanding service vehicle was delivered back on time keep up the good work More

by careerguy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Engle
January 07, 2024

Great service since purchasing vehicle. ..that reflects my sentiments in their entirety...nothing more to say More

by ROB@YOUNGFIVE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Engel
January 05, 2024

Great customer service! Really appreciated working with Javier. My concerns were addressed with my LR Discovery. More

by khenke01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
January 03, 2024

Great service & communication. Staff are very helpful & knowledgeable. Always trying to accommodate schedules & work with you. Thank you! More

by Kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
January 02, 2024

Tom Matthews is the main reason I come to this dealership and a reason I bought another Jaguar F-Pace. I hope he does not retire anytime soon!! More

by ACSKNIGHT64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
December 31, 2023

The courtesy, professionalism, and support I was given was fantastic! Javier was truly supportive as he made this process smooth along with explaining how his team was going to support me! More

by PROBINSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier and Nick
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