Back

Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.8
300 Reviews

300 Reviews of Jaguar Land Rover of West Columbia - Service Center

Sort by
March 25, 2024

Their customer service was very polite and called and emailed me before the appt . They were fast to do the oil change and recall item. More

by MANDAJANE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Always professional and able to take care of my Range Rover. Great team and overall experience! More

by ALLIEWATKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks for the great review for Tom in service, and thank you for using Jim Coleman for your Range Rover service needs

March 18, 2024

As for the actual servicing work itself, I have no complaint courtesy service is lacking. Car not cleaned after making me sign document that courtesy service was provided, have visited three times no More

by triiv-LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 29, 2024 -

Jaguar Land Rover of West Columbia responded

We apologize for your experience and shortage of loaner vehicles during your visits. Please call me directly at 443-828-1622

March 15, 2024

Your staff is both courteous and professional. They seemed to be very helpful in addressing the few concerns that I had after purchasing the vehicle. More

by Doronee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Seiler and Javier Rivera.
March 15, 2024

Great job fixing our flat. Worked with insurance and got everything covered. Thank you so much More

by BALTIMORE4RAVENS+JAGUARWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 09, 2024

Service consultants are well-experienced professionals and provided excellent customer service. This experience definitely worth coming back for all future maintenance services of my vehicle. More

by LPMORNINGSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Tom
March 06, 2024

Great service and parts department Mike and Javier were a great help on a back ordered part a loaner would have been a great help but no loaners available More

by J0335499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Javier
March 03, 2024

Work was done quickly and efficiently. I had no problem getting an appointment. I would return for service. More

by MZWEEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 01, 2024

Tom Mathews is AMAZING and provided excellent customer service. I'm glad I brought my vehicle there. More

by JAMESPINKNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
February 29, 2024

Tom is always responsive and gets back to me asap via text or phone calls. I love that feature and his customer service More

by Javan.King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
...
12
...