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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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February 04, 2024

Great experience Mike Engel and Angel did a great job of taking care on me Thanks More

by BFEVER3719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
February 04, 2024

When my car was ready, the service tech, just gave me the form to sign. I had to ask what was done and if everything was okay. Now I'm questioning if service was actually done. I'm not certain my fluids we More

by DMM762
Recommend Dealer
Yes
Employees Worked With
don't remember
February 03, 2024

Tom did a good job taking care of my car. I would definitely recommend Tom to other customers. More

by Jetdext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
February 02, 2024

I have not had an issue they haven’t been able to resolve. They are fair and team does great work. More

by WBENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
January 31, 2024

Tom was great was always able to get in touch with him even gave me his cell phone that’s a true professional been servicing my cars there for years have never had a problem More

by MARKTSONN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
January 31, 2024

Awesome customer service! Javier was hands down so amazing at walking me thru each step during my car repair. He kept me up to date and answered any question I had. He made th More

by Beatriz C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
January 30, 2024

Mr. Rivera was exceptional, addressed my vehicles needs thoroughly, work was completed in a timely fashion. More

by Sean Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
January 30, 2024

Great service - Use of Uber to get me from and to the dealer since I did not need a loaner car. More

by jj3ceb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier, Tom
January 29, 2024

Very fast and complete service. Car was done quicker than estimated. Maybe he first time this has happened in my lifetime More

by Christophergeorgiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
January 29, 2024

Great place to get your car worked in. The Stauss really goes the extra mile to make sure everything is in order and at the best possible price. More

by GPHILLIPS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Engle
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