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Jaguar Land Rover of West Columbia - Service Center

Clarksville, MD

4.7
274 Reviews

274 Reviews of Jaguar Land Rover of West Columbia - Service Center

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March 06, 2024

Great service and parts department Mike and Javier were a great help on a back ordered part a loaner would have been a great help but no loaners available More

by J0335499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Javier
March 03, 2024

Work was done quickly and efficiently. I had no problem getting an appointment. I would return for service. More

by MZWEEBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rivera
March 01, 2024

Tom Mathews is AMAZING and provided excellent customer service. I'm glad I brought my vehicle there. More

by JAMESPINKNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Mathews
February 29, 2024

Tom is always responsive and gets back to me asap via text or phone calls. I love that feature and his customer service More

by Javan.King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
February 25, 2024

I had an amazing experience at this location. Javier was amazing. I was able to drop off my car and get it back in a reasonable time. More

by A. Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
February 14, 2024

Excellent Service, Great communication and very respectful of my time. I recommend any one with a Jaguar to visit Jaguar of West Columbia for their service needs. More

by JK13009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
February 07, 2024

The team was very helpful and friendly. I felt like I was in good hands. They were also very responsive! More

by Nicole.fetter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Coleman
February 07, 2024

Tom, my service advisor took great care of me. Everything was handled to my liking. More

by BRIANLHAIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
February 06, 2024

The service team to include Mike and Tom are just excellent. Great customer service and follow up. More

by rbutler23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Tom
February 04, 2024

Service advisor was great but the service itself was terrible. When we received the car the interior was sprayed with a fragrance that smelled like cheap cologne. It took an hour to air out the car. Th More

by RLOTHARIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
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