Jaguar Land Rover of West Columbia

Excellent price and sales I purchased a 2016 XJL from Jim Coleman Jaguar. The experience was easy and enjoyable. The Sales Representative Gary Pridgeon went out of his way to d I purchased a 2016 XJL from Jim Coleman Jaguar. The experience was easy and enjoyable. The Sales Representative Gary Pridgeon went out of his way to demo the car for us. I sat down with Chris Smith the General Manager who was friendly, professional and straight forward. We came to an agreed upon number within less than 5 minutes. What I enjoyed in the negotiations was the direct, no non sense approach. Too many dealerships have you waiting for hours while the sales person shuttles between their office and the managers office. Not the case at Coleman. When I came back to the dealership to take delivery, Gary was waiting and went over the appearance of the car to show me it was fully cleaned and detailed. He was excited as we were about getting the Jaguar. I was turned over to Andrew their tech guy who showed me the basic features and offered to come to my home or office in a few weeks to answer any questions. So far my experience has been very positive. More

Just as promised! I was in for a safety recall. Quick and timely. I was in and out just as promised. The Service Team is always on point and has been accurate with time I was in for a safety recall. Quick and timely. I was in and out just as promised. The Service Team is always on point and has been accurate with time and price each and every time...no surprises! More

First time buying a luxury vehicle was as painless as can be I purchased a new 2014 Range Rover Evoque in May. I had never purchased a luxury car before, but once I saw the Evoque, I knew it was my next car. I purchased a new 2014 Range Rover Evoque in May. I had never purchased a luxury car before, but once I saw the Evoque, I knew it was my next car. Before I even contacted a dealer, I did a lot of research online and narrowed down the specific options for which I was looking. I then contacted nearly 30 Land Rover dealerships from Virginia to New York. because I was willing to drive if it meant getting the best price. Not only was Jerry Cave at West Columbia the very first to get back to me on my initial inquiry, he was also eager to find me the car I would want. As I mentioned, I was very picky on the options I needed but this was no problem for Jerry at all. Even though they did not have the specific car on the lot, he was able to quickly locate it at another dealership and place it on hold for me while we worked out the price. Other dealers wasted time trying to persuade me to buy from their inventory while Jerry was interested in selling me the car that would make me happy. Even better, I was able to handle all of the negotiations over the phone and email, so I never had to make wasted trips to the dealer. Jerry responded to every inquiry, going so far as to send me pictures of window stickers so that I could verify included options. Once we had a deal, I finally drove over to the dealership and it was just a matter of paperwork. The entire process was remarkably easy. When there was an unfortunate delay in shipping my car from the other dealership (due to no fault of West Columbia), Jerry and Chris Smith went above and beyond to make sure I was taken care of and to leave me a very satisfied customer. P.S. The Evoque is wonderful, of course. But this is a review of the dealer, and anyway of course the Evoque is great! Just look at it! More

My first Jaguar! I purchased my very first Jaguar in March. My buying experience with Chris Smith and Steve Kenly was very professional and stress-free. My sales gui I purchased my very first Jaguar in March. My buying experience with Chris Smith and Steve Kenly was very professional and stress-free. My sales guide Will’s knowledge of the Jaguar XF was very informative and he helped me set up my phone and other customized items in the car, like the seat position and steering wheel position. Another sales guide Mike informed me about Jaguar’s free roadside assistance and I saved money by cancelling my AAA membership. My budget loved that! I LOVE driving my Jaguar XF every day; the car is quite good looking especially my color - sapphire blue, and I do notice a lot of people looking at it. I am very happy with this car! My experience with Jaguar Land Rover West Columbia was a pleasant one and I will continue to deal with them in the future. More

Nothing but the best I recently purchased a certified pre owned LR here and had a great experience. I worked with Will Tate who was exceptional at explaining what was cov I recently purchased a certified pre owned LR here and had a great experience. I worked with Will Tate who was exceptional at explaining what was covered in the warranty and what wasnt. I work till 6:30pm and therefore wasn't able to get to the dealership till 7pm. By the time the deal was complete I drove off in my new car at 10:30pm. Despite the late hours, the GM and other sales guy stayed until everything was complete. I got more than a fair price on my trade in and was very happy with the price of the car I bought. Will Tate followed up a few days later to see if I had any questions and if there was anything else I needed help with. This is the second car I bought in the past 10 months and wish I would have come here first. Definitely would recommend to friends and family. More

Great service from a great suy Bought my époque from Gary P. He is a super nice man and I had a wonderful experience. I don't normally like buying cars, but Gary made it a really pl Bought my époque from Gary P. He is a super nice man and I had a wonderful experience. I don't normally like buying cars, but Gary made it a really pleasurable experience. Everyone was very nice. More

These guys are great. I have done 3 deals with Gary and Jason over the past year and a half. They have got me a good finance deal and a good trade value every time. My family has bought a used BMW, Merced Jason over the past year and a half. They have got me a good finance deal and a good trade value every time. My family has bought a used BMW, Mercedes and certified jaguar from them. More

BOUGH A USED LEXUS LS460 ,EVERYTHING I WAS TOLD WAS A LIE,I WAS TOLD I WOULD GET A CALL BACK ABOT A SECOND KEY BECAUSE THE SALES MANAGER THAT TRADED IT IN PROBABLY HAD IT,I CALLED AND LEFT MANY MESSAGES LIE,I WAS TOLD I WOULD GET A CALL BACK ABOT A SECOND KEY BECAUSE THE SALES MANAGER THAT TRADED IT IN PROBABLY HAD IT,I CALLED AND LEFT MANY MESSAGES DIDNT GET ONE CALL BACK. I WAS DUMB AND DID A CARFAX REPORT MONTHS LATER AFTER STARTED HAVING PROBLEMS ,THIS CAR WAS BOUGHT AND SOLD IN FLORIDA TWO TIMES SO THAT SDALES MANAGER HAD A xxxx OF A COMMUTE AND SOLD IT TO HIMSELF BECASE I WAS TOLD HE WAS THE ONE AND ONLY OWNER.ive had the car a year now and now the paint is pealing because its been in a accident and cheap paint was used and is starting to peal.Ive bought many cars and this is the first time i got ripped and boy did i get ripped..First oil change after 4 months was told the car had major oil leak ..I feel like i went to a junk lot wth a major BRAND NAME ASSOCIATED/ More

Could not have been an easier, quicker vehicle purchase. They asked me questions about what we wanted to use the vehicle for and what options were important. They found a package that met our needs and the They asked me questions about what we wanted to use the vehicle for and what options were important. They found a package that met our needs and the price was lower than expected. They delivered the vehicle and spent well over an hour showing us all the bells and whistles. More

KUDOS to the Jim Coleman Jaguar/Land Rover West Columbia Team for a phenomenal job and wonderful experience. I was pleased with the customer service I received from the entire team to include Tom Bence, Jas Team for a phenomenal job and wonderful experience. I was pleased with the customer service I received from the entire team to include Tom Bence, Jason Weddington & Jeff (Finance). I started my search and inquiry via the internet and I immediately received a response with information regarding my vehicle of interest and was invited for a test drive. I was very pleased with the quality of professionalism I received from the moment I walked into the dealership. I was kept abreast of the process from start to finish and was done in less than 2 1/2 hours. I would definitely recommend the Jaguar Land Rover West Columbia dealership to my friends and family. Best overall experience I have ever had with a dealership. Job Well done!! More