Jaguar Land Rover of West Columbia
Clarksville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Great People! We have an older 2006 Range Rover Sport. We hang on to our cars and take care of them. We found this dealer and service department to employ honest, We have an older 2006 Range Rover Sport. We hang on to our cars and take care of them. We found this dealer and service department to employ honest, considerate and professional people who seem to enjoy their workplace. This is expected when you invest in a luxury brand, but you don't always get what you expect. Thanks for holding the brand up and all the best for continued success. More
Land Rover Service I have always been very satisfied with the quality of service and the entire process at Land Rover West Columbia, since I purchased my certified pre-o I have always been very satisfied with the quality of service and the entire process at Land Rover West Columbia, since I purchased my certified pre-owned vehicle approximately 3.5 years and 84,000 miles ago. Every service consultant has been exceptional and has been a pleasure to work with. My appointment always goes smoothly; when a loaner is needed there have been no hassles or delays getting a loaner vehicle when I dropped off my car the evening before my service date. I have the direct mobile number to the service consultants and the service manager, that allows me the convenience of texting them additional vehicle concerns (that I forgot to mention when I dropped off my vehicle), and allowed them to text me when my car was ready. The service department has always been accommodating. I will continue having my vehicle serviced there. More
Don’t go here wast of time ! First I tried calling couldn’t get anyone to answer my questions about a particular truck I saw . So, my wife said just go in there probably really bu First I tried calling couldn’t get anyone to answer my questions about a particular truck I saw . So, my wife said just go in there probably really busy so I did . Got there sat in the lobby for 20 min before any sales person decided to help me I don’t know maybe it was because of my skin color I don’t know or because I had my Yorkie Dog with me it doesn’t matter I’m a customer and that’s it . Used car manager wanted to argue and be rude . The sales person was useless .. and the list goes on . These people were horrible and I work in customer service. for the last 35 years .. They barely allowed me to test drive and you expect me to give you my money . I asked about finance options just curious. I knew that would be bad too . This dealership isn’t ready to do business at all. More
Great Update Got me the update I needed and got my tire all sorted. They fit me in right away when the other dealer was going to take 3 days. Got me the update I needed and got my tire all sorted. They fit me in right away when the other dealer was going to take 3 days. More
Very professional The service was very professional and prompt, Tom was very friendly and explained things clearly to me They had a loaner car already arranged and the The service was very professional and prompt, Tom was very friendly and explained things clearly to me They had a loaner car already arranged and the detail they performed was fantastic. More
Service My visit was for an oil change and Jim was amazing. He was a little under the weather that day and really not feeling well. However, the best servic My visit was for an oil change and Jim was amazing. He was a little under the weather that day and really not feeling well. However, the best service experience I have received thus far since I have been coming to the dealership. Premier customer service is what I experience. More
Wonderful service department! I highly recommend their service department as they are transparent, honest and efficient. They provide a loaner car if needed and they stay in touch I highly recommend their service department as they are transparent, honest and efficient. They provide a loaner car if needed and they stay in touch with you re the progress of the service appt. It’s clear that they value their customers and they offer top notch service! More
To the point and, pleasant and professional As someone new to Land Rover, My wife and I found found our salesperson, Larry Seiler, to be courteous, extremely knowledgeable , and helpful. We had As someone new to Land Rover, My wife and I found found our salesperson, Larry Seiler, to be courteous, extremely knowledgeable , and helpful. We had no reason to check out other Dealerships. We test drove every vehicle and Larry showed his expertise relating to every model. We purchased our car on a Sunday and the process was fluid. John in the Business Office was pleasant and efficient. We are looking forward to a lasting relationship with Land Rover of West Columbia More
Always a great experience! My salesman, Steffan, was extremely knowledgeable, professional and helpful. PJ always makes sure I am well taken care of when I bring my truck in fo My salesman, Steffan, was extremely knowledgeable, professional and helpful. PJ always makes sure I am well taken care of when I bring my truck in for service. I am given always given a loaner to drive while vehicle is at the shop. Thanks, guys! I love my discovery! More
Great Experience Leasing Range Rover Sport This was my second leased Range Rover from this dealership with Steve putting together the deals. Steve worked hard to explore all options in getting This was my second leased Range Rover from this dealership with Steve putting together the deals. Steve worked hard to explore all options in getting me in the vehicle I wanted and made it a reality. He is able to do this because of his high level of knowledge of the vehicle, inventory, financing, etc. Steve always goes the extra mile and makes me feel he is on my side to get me the right vehicle and best deal in a no-nonsense and friendly manner. I have bought / leased many cars from many dealers over my years and can honestly say Steve has worked the hardest of any of them to earn my repeat business and trust. More