Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover of West Columbia
Clarksville, MD
368 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 368 reviews
October 13, 2023
Do not walk away, Run! ! I will try to be brief, but will start with when I made the deal and went to pick up the car although I did all the paper work on line, it was never ! I will try to be brief, but will start with when I made the deal and went to pick up the car although I did all the paper work on line, it was never looked at and the car was not ready. Just gets worse from here. As I live out of state, they could not issue me a temp tag because they never paid of the previous owners loan. They had to go pay the loan off and then could issue a temp tag. Bought the car July 8 23, after this it took them over 60 days to finally get me plates. I know, I should have just brought hot the car back to them, but unfortunately, I really like the car. I did go back to them in September and was so upset, I was going to leave it, but I was reassured they would get it done. And to their credit, they actually got me the plate about 1 week to 10 days later. BTW its is a BMW. So I ended up with a glitch in the transfer case. Something that BMW would have to resolve. 853 dollars later, it was resolved. Unfortunately by this time , I was 700 miles over my 3000 3 month warranty. Do you think they would help out. not a Chance. In fact the GM would not return my calls. I had to go visit them again. For him to say No! Not for. Nothing, but I live 2 hours from the dealership. I have been buying new cars on average of every two to three years for the last 43 years and by far this is the worse dealership ever. Again RUN AWAY AS FAST AS YOU CAN! More
by Never again
Employees Worked With
Not available
October 12, 2023
Thank you so very much Mr. Arnold and Mrs. Janna Ondrish for all your help. You both continue to make me feel like I am a valued customer. I am so glad that I chose to come to Arnold and Mrs. Janna Ondrish for all your help. You both continue to make me feel like I am a valued customer. I am so glad that I chose to come to Jaguar Land Rover of West Columbia, instead of Annapolis. More
by abdullws
Verified CustomerEmployees Worked With
Mr. Arnold and Janna Ondrish
October 10, 2023
Thanks Mike! !!! For always being super pleasant and helpful to talk with…and for getting me in and out quickly. It really eased my mind that I didn’t have to dri !!! For always being super pleasant and helpful to talk with…and for getting me in and out quickly. It really eased my mind that I didn’t have to drive around with the light on. Appreciate you, sir! More
by PJSAVOY
Employees Worked With
Mike Engle
October 10, 2023
As Usual, Tom was a great rep. for your company. He is a real pro. I was unhappy with the time it took to get my car serviced. I arrived right on time at 7:30 and left the dea for your company. He is a real pro. I was unhappy with the time it took to get my car serviced. I arrived right on time at 7:30 and left the dealership at noon. I was actually expecting to have my tires replaced (based on my previous visit) but learned that tires were not in stock so I have to come back again on 11/3 and I live in Alexandria VA!!!! I don't blame this on Tom, I feel the service dept. had other priorities (Might have been that MD Senators car I observed that perhaps jumped the line.) More
by LEE STACEY
Employees Worked With
Tom
October 07, 2023
Jerry was extremely helpful. We let him know what we were looking for and he called as soom as the vehicle came. Financing was smooth as well. We let him know what we were looking for and he called as soom as the vehicle came. Financing was smooth as well. More
by Flucienne
Employees Worked With
Jerry Seiler
