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Jaguar Land Rover of West Columbia
Clarksville, MD
367 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 367 reviews
October 22, 2023
I received great attention to my request. I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thank I was able to receive completion of service a few days after I dropped off my vehicle after I had an emergency that happen over the weekend. Thanks for continue excellent service. Thanks Janna for the professionalism you provided. Customer service is important and I appreciate you patience with me. I have only driven my car home and parked so I am unable to rate the quality of work performed at this time. More
by MGOODY2
Verified CustomerEmployees Worked With
Janna
October 20, 2023
I received excellent service on my Jaguar. There was great communication during every step in the process. I would recommend them to other customers. There was great communication during every step in the process. I would recommend them to other customers. More
by LACARTIAB
Employees Worked With
Tom
October 17, 2023
Dealership and service were fine. My concern was about what was not done as part of their first service. A tire rotation should be a standard item, it was not and told it would cost a My concern was about what was not done as part of their first service. A tire rotation should be a standard item, it was not and told it would cost about $85 to rotate four tires. More
by Rliogys
Employees Worked With
Mike
October 15, 2023
Alex and Fernando were excellent to work with. Gave me a more than fair offer on our trade in and worked with me to get the car we wanted at the price we wanted. Well worth the trip all the way fr Gave me a more than fair offer on our trade in and worked with me to get the car we wanted at the price we wanted. Well worth the trip all the way from NJ. More
by harryj22
Employees Worked With
Alex and Fernando
October 13, 2023
Do not walk away, Run! ! I will try to be brief, but will start with when I made the deal and went to pick up the car although I did all the paper work on line, it was never ! I will try to be brief, but will start with when I made the deal and went to pick up the car although I did all the paper work on line, it was never looked at and the car was not ready. Just gets worse from here. As I live out of state, they could not issue me a temp tag because they never paid of the previous owners loan. They had to go pay the loan off and then could issue a temp tag. Bought the car July 8 23, after this it took them over 60 days to finally get me plates. I know, I should have just brought hot the car back to them, but unfortunately, I really like the car. I did go back to them in September and was so upset, I was going to leave it, but I was reassured they would get it done. And to their credit, they actually got me the plate about 1 week to 10 days later. BTW its is a BMW. So I ended up with a glitch in the transfer case. Something that BMW would have to resolve. 853 dollars later, it was resolved. Unfortunately by this time , I was 700 miles over my 3000 3 month warranty. Do you think they would help out. not a Chance. In fact the GM would not return my calls. I had to go visit them again. For him to say No! Not for. Nothing, but I live 2 hours from the dealership. I have been buying new cars on average of every two to three years for the last 43 years and by far this is the worse dealership ever. Again RUN AWAY AS FAST AS YOU CAN! More
by Never again
Employees Worked With
Not available
