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Jaguar Land Rover of West Columbia
Clarksville, MD
367 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 367 reviews
Verified Customer
December 24, 2023
This was one of the worst experience I’ve ever had with a Land Rover dealership. I had purchased a wheel maintenance package from them when I bought this car and when I turned it in for them to fix my rims, Land Rover dealership. I had purchased a wheel maintenance package from them when I bought this car and when I turned it in for them to fix my rims, they charged me full price for it stating that they do not have a record of my purchase. It was a ridiculous experience where I had to search for the documents to prove to them that I had, indeed purchased the warranty. Even after I showed them the proof of purchase, the manager tried to tell me that I needed to show this to her before I submitted the car for service… How silly and unprofessional…putting the responsibility back on me to keep records of extended warrantees that THEY sold me?!? SCAM!! Their excuse was that they do not keep these on file. Very unprofessional. It took them over a month to resolve the issue even after I showed them proof of my purchase for the maintenance program. I had to waste my time with my credit card company, disputing the charge. This whole experience made me feel extremely unappreciated by a dealership where I purchased a car that’s worth over $100,000. Totally unbelievable and unexpected as this was the second Range Rover I our need from them over the years. More
by PBAHMED
Employees Worked With
Service Department
December 23, 2023
Everyone one was so helpful when I bought my auto in for service. I was received with the upmost respect. My intake person Tom was just outstanding with explaining everything to me. I was very pleased with service. I was received with the upmost respect. My intake person Tom was just outstanding with explaining everything to me. I was very pleased with my service. More
by ONEILLJENKINS
Employees Worked With
Tom
December 22, 2023
They sold me a used truck and did not tell me until Im getting in my new truck when they handed me one key. The sales guy says theirs is only one key . 🤬 getting in my new truck when they handed me one key. The sales guy says theirs is only one key . 🤬 More
by bettytasie65
Employees Worked With
Larry Seiler
