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Jaguar Land Rover of West Columbia

Clarksville, MD

Overview
Employees
Reviews
Vehicles
4.7
394 Reviews
Visit Jaguar Land Rover of West Columbia today, where nobody beats a Jim Coleman deal! We have a huge selection of Land Rover vehicles including LR4, Range Rover, Range Rover Evoque, and Range Rover Sport. If you are looking for a pre-owned vehicle, then you have come to the right place. We have a wide selection of pre-owned vehicles all of which have the high level of quality that you should expect from us. If you are looking for Jaguar and Land Rover parts or service, then we can help you out there too. We have been operating in Clarksville for over 14 years, and we vow to always treat our customers as honored guests in our showroom. We serve all the surrounding areas including Ellicott City, Baltimore, Silver Spring, and Columbia.
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12500 New Car Drive

Clarksville, MD

21029

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Showing 394 reviews

April 24, 2024

Nate is a pleasure to deal with and an excellent communicator. I wouldn’t want to deal with anyone else as it doesn’t get more transparent working elsewhere. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel Vitek
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May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Michael, thanks for this feedback of Nate, transparency and customer service are the pillars of our culture at West Columbia

April 24, 2024

Very good . I would come back any day . Good customer Serivice. G h h h h More

by chathuradines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for leaving us this review

April 23, 2024

Great service from Mickael. However, it still remains the worst of 3 Jaguar dealers I have dealt with. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Engle
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Apr 23, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for giving us a chance to improve. Please give me a call at 443-828-1622 so I can get more details on your experience!

May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Rusty, we are always looking to improve. Please give me as call at 443-828-1622

April 22, 2024

Tom is fantastic! A true professional. He follow follows up and keeps me informed and updated More

by BRIANMANOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Engle
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May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks Brian, we are happy to hear that!

April 15, 2024

Good communication from the start and this is my first time at the dealership. I am impressed with their service at this time. More

by mjones4489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
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May 13, 2024 -

Jaguar Land Rover of West Columbia responded

That's good to hear- our West Columbia team has changed management and direction, we are happy you found a noteworthy difference!

April 13, 2024

Good salesperson and business manager- v good communication and understanding of the customer requirements. Reasonable phone calls More

by NALEANU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jaguar Land Rover of West Columbia responded

Nice review, we are so glad our processes are valued!

April 13, 2024

Great Customer service! They keep you posted throughout the process and seek your approval before doing anything. I just love going there. More

by Murielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Osei-Bonsu
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks Muriel for this great review, come back anytime!

April 12, 2024

Tom, my service manager provides excellent customer service and he is very knowledgable. I am a happy customer More

by EVELYNDWILSON11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thank you for this review of Tom, we appreciate your feedback and patronage!

April 12, 2024

Mr. Tom was so helpful in helping to get my windshield replaced in a timely manner. I truly appreciate all his efforts in putting me first as his customer. More

by patricialee470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tom Service Dept
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

We appreciate the 5* review of Tom and will share this with him

April 10, 2024

Mr Tom was really great with keeping me abreast of everything going on with my truck. More

by cnb1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Tom
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Apr 13, 2024 -

Jaguar Land Rover of West Columbia responded

Thanks so much for taking the time to write this review!

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