Jaguar Land Rover of Mission Viejo

I thought they were different... My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sa My first impression with the dealership was fairly straightforward. When I inquired about a 2017 "new" RangeRover, the reps on the front end of the sale seemed pretty good. They followed up fairly quickly. I asked for a couple things, because in my search for a new car, some dealers take stock photos and old information and pretend it is related to a vehicle on their lot, so I asked for thngs like actual pictures of the vehicle and actual data. I was assured the pictures on their site were of the actual vehicle. I was told it was new, and I was told it had 10 miles on it. I thought "good", just what I was looking for. I live outside of the state of California, so there was some discussion about if the car could be sold to me. I was told thy could and we could move forward. No negotiation on price for this "new" vehicle. I acquiesced. They were going to handle the transport and include in my invoice. I was a cash buyer, so I told them I would wire funds. The paperwork arrived and the "new" vehicle was actually "used" with 284 miles on it. I asked for a manager to discuss. He was nice enough and went through the reasons and justifications. I signed and wired the funds. I was told the vehicle would be to my destination within 2 that was 5 days ago and I still don't have my car. More

Excellent Service from Sales, Finance & Management Team! 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how l 2017 RR Sport Dyn SC Sales: Grand Ryder First RR leased and it was an awesome experience. Grant took his time to educate me on the vehicle and how leases were done w/JLR. Coming from BMW's it was a bit different, but quickly understood why. Overall experience was excellent and all staff members were friendly and genuine. I purposely drove to JLR Mission Viejo because of they had the car I wanted, plus they were willing to work out a great deal. Will definitely recommend others to go and ask for Grant and his team to take good care of your next RR lease/purchase. Thanks again guys! JR More

New Car Lease - Great Experience Thanks to Ronnie Seeley and the team at Jaguar Land Rover Mission Viejo. Was looking for a new SUV and got set up with a Range Rover Sport. Great ca Thanks to Ronnie Seeley and the team at Jaguar Land Rover Mission Viejo. Was looking for a new SUV and got set up with a Range Rover Sport. Great car, lot of fun and a great experience. No pressure on the sale and were very helpful with test drives, explaining the features and benefits as well as responding to my questions on lease terms, etc. I would highly recommend the dealership for your next lease or purchase. More

Great experience and a wonderful Christmas surprise Robert Shepherd was a joy to work with and went above and beyond in helping us with the recent purchase of a Range Rover. And he also helped us pull Robert Shepherd was a joy to work with and went above and beyond in helping us with the recent purchase of a Range Rover. And he also helped us pull off one of the best Christmas surprises ever ... as the vehicle was a gift for our daughter. More

They stand by their commitments with great service We absolutely love our certified previously owned Evoke. When a couple of issues related to the battery cropped up, they provided a rental at no char We absolutely love our certified previously owned Evoke. When a couple of issues related to the battery cropped up, they provided a rental at no charge, deduced the problem, and took care of it under the warranty -- all with a professional, business-like attitude. Service writer Art Hernandez is a pleasure to work with! More

Perfect Range Rover Perfect Range Rover. Great Service. Our salesman Grant Ryder made this a great experience. He fallowed though on all his promises. Go see them if y Perfect Range Rover. Great Service. Our salesman Grant Ryder made this a great experience. He fallowed though on all his promises. Go see them if you need a Land Rover! More

worst buying experience ever. This is the Third Land Rover I have bought, first and last from here. Every LR dealer that I have dealt with has held themselves to a much higher stan This is the Third Land Rover I have bought, first and last from here. Every LR dealer that I have dealt with has held themselves to a much higher standard More

Always Professional, Very Fair This is our 3rd vehicle from this dealership and they always exceed expectations. The sales staff are very knowledgeable on the products and the finan This is our 3rd vehicle from this dealership and they always exceed expectations. The sales staff are very knowledgeable on the products and the finance team top-notch. We will be back. More

An incredible buying experience Like most people, the car buying experience is something you try to avoid like the plague. However, following the recommendation/referral of a frien Like most people, the car buying experience is something you try to avoid like the plague. However, following the recommendation/referral of a friend, I went to see Grant Ryder. What an awesome, low pressure, knowledgeable, personable and professional individual he turned out to be. Within minutes my wife and I agreed to purchase an immaculate 2013 Range Rover Sport. While working through the paperwork, Grant had the car detailed and filled with fuel. He then spent 60 minutes walking us through the fabulous features and complexities of our new car...he was just amazing. In short, Grant made the car buying experience a palatable, no hassle venture. My one recommendation: the dealership should make more food “food treats” available to their customers. More

Easy and Happy My salesperson was Ronnie Seeley and I really enjoyed working with him. I dreaded walking into your showroom because I hate car salespeople. I had to My salesperson was Ronnie Seeley and I really enjoyed working with him. I dreaded walking into your showroom because I hate car salespeople. I had to because I needed to test drive the car. I met Ronnie and he was great and not annoying at all.. Probably would have had a different outcome if I had dealt with someone else. I came in on Monday and by next week I had my new Range Rover Sport. More