Jaguar Land Rover of Mission Viejo
Mission Viejo, CA
Filter Reviews by Keyword
By Type
Showing 106 reviews
Best experience in the last 10 years buying a car Our salesman ( Brian Cameron ) truly listened to our needs and tried his best to work with us. He was consistently offering many options and explained Our salesman ( Brian Cameron ) truly listened to our needs and tried his best to work with us. He was consistently offering many options and explained everything. More
FIVE STAR SUPERIOR EXPERIENCE Friday the 13th was my LICKY DAY! I have an exemplary experience with the team at Mission Viejo Jaguar! The GM Scott responded promptly to my email in Friday the 13th was my LICKY DAY! I have an exemplary experience with the team at Mission Viejo Jaguar! The GM Scott responded promptly to my email inquiry and put me in the capable hands of Adam the Sales Manager to get my no haggle incredible deal done on a 2019 iPace HSE. Among their massive inventory , they had my hard to find desired color combination of Fuji White with Mars Red Interior. I live in LA and Scott even offered to send a Lyft for me. Adam who was also professional and gracious affirmed my deal and being respectful of my time , promised a sign and drive experience upon my arrival to the dealership. He then E intro'd me to John as my personal sales rep .John immediately responded with his personal cell and worked tirelessly to ensure I would have a sign and drive experience. Upon my arrival, he knew who I was and welcomed me at the door and escorted me to his desk where my car's keys , temp license and manuals were waiting. During my ride down he got me set up on the iControl App . Adam welcomes me shortly thereafter introduced and wanted to ensure John was taking good care of me . Before I could take my first sip of the refreshing ice cold water John so graciously had for me on this hot September day, Kao the finance manager, introduced himself and said I have your paperwork ready to go! Kao was equally as pleasant gracious and our process was quick and seamless! I returned to John who not only had my car detailed , fully charged and my iControl account all set up but also patiently and meticulously walked me through all the features of my new 2019 I PACE EV! My entire experience was SUPERIOR and the entire Mission Viejo Jaguar Team is FIVE STAR. I highly recommend them AND this AMAZING iPACE EV : ranked overall NUMBER ONE SUV EV and AWARDED WORLD CAR OF THE YEAR! Check it and the team out , you won't be disappointed! More
2019 Range Rover SC - Excellent customer service I was fortunate to work with Brian Cameron and Brian Smith, and had a no-hassle, no-haggle deal close within a day. Highly recommend the dealer and th I was fortunate to work with Brian Cameron and Brian Smith, and had a no-hassle, no-haggle deal close within a day. Highly recommend the dealer and the two Brians in particular. More
Friendly and informative. Robert Muneton friendly character and information on the Land Rover RR Sport SC allowed me to make the easy decision to buy the vehicle. Very helpful Robert Muneton friendly character and information on the Land Rover RR Sport SC allowed me to make the easy decision to buy the vehicle. Very helpful, and not in any manner pushy that would make one want to leave. In addition, he expedited the administrative aspect of completing paperwork and followed-up immediately the next day to let me know about the extra items placed on order. More
Range Rover Sport Brian Cameron is the greatest. Very professional! Took his time to ensure all areas where addressed. I would be glad to use him again and would refer Brian Cameron is the greatest. Very professional! Took his time to ensure all areas where addressed. I would be glad to use him again and would refer him to my friends. More
Special Order Range Rover Brian Cameron was amazing in his assistance with my special order Range Rover keeping me updated with each step of the delivery and accommodating my s Brian Cameron was amazing in his assistance with my special order Range Rover keeping me updated with each step of the delivery and accommodating my schedule to manage time! More
Great! It was a satisfying experience here.They give me a good price.And the employees are very nice here! I will recommend here to my friends. It was a satisfying experience here.They give me a good price.And the employees are very nice here! I will recommend here to my friends. More
Seemless experience leasing new FPace Verbal agreement over phone for leasing new Jaguar FPace SVR. Seemless experience @ dealership with Grant. Best experience leasing new auto and return Verbal agreement over phone for leasing new Jaguar FPace SVR. Seemless experience @ dealership with Grant. Best experience leasing new auto and returning old to date! More
Maria Vasquez and Brian Smith found exactly what I wanted! Maria and Brian went above and beyond to find the exact model of Jag that I was looking for at the right price. Very happy with the service! Maria and Brian went above and beyond to find the exact model of Jag that I was looking for at the right price. Very happy with the service! More
They totalled my Range Rover I am a paraplegic, I brought my Range Rover in for an airbag recall. Within minutes they totalled my car. Their insurance company gave me a low ball o I am a paraplegic, I brought my Range Rover in for an airbag recall. Within minutes they totalled my car. Their insurance company gave me a low ball offer. They should do the right thing and find me a replacement Rover. More