Jaguar Land Rover of Freeport

Friendly Service The service center was very clean and accommodating. My service rep had all my information ready to go when I arrived. One thing was they did not have The service center was very clean and accommodating. My service rep had all my information ready to go when I arrived. One thing was they did not have the part to fix my problem and I have to return to dealer when the part arrives. More

Sales and operating controls within the car Very efficient and accommodating . The sales person and Lauren Zurek were excellent making this a positive experience. Lauren helped me reset my garag Very efficient and accommodating . The sales person and Lauren Zurek were excellent making this a positive experience. Lauren helped me reset my garage door opener , Sirius radio and explained everything operational until I u derstood it. More

New Jaguar Lease My overall experience was excellent, from calling to schedule the appointment to the actual appointment itself. Without difficulty I was able to get My overall experience was excellent, from calling to schedule the appointment to the actual appointment itself. Without difficulty I was able to get the day and time I wanted. On the day of the appointment we were greeted as if we were valued family members. The waiting area is comfortable with refreshments. Everyone is pleasant and makes you feel welcome. I've had experiences with other dealerships where once you make the purchase, the service is such that you dread when you have to schedule a visit. With this dealership, service is amazing and that's why this is my second lease with them. More

Great service Quick service, comfortable waiting area and great refreshments. Employee was kind and generous. I would recommend this dealership to anyone. Thank yo Quick service, comfortable waiting area and great refreshments. Employee was kind and generous. I would recommend this dealership to anyone. Thank you for everything 👍🏾Craig More

Great customer service I’m very happy with the service department and also the sales department with all the great help we’ve been getting since we got this vechile. I’m very happy with the service department and also the sales department with all the great help we’ve been getting since we got this vechile. More

Amazing experience We had a great experience at this dealership. Everyone was very helpful and Donna Winston was amazing we had the car shipped to Florida and it went v We had a great experience at this dealership. Everyone was very helpful and Donna Winston was amazing we had the car shipped to Florida and it went very smoothly. More

regular maintenance visit everything that needed to be done was done, very friendly and caring, I will continue to use Heritage Jaguar for all of my service needs everything that needed to be done was done, very friendly and caring, I will continue to use Heritage Jaguar for all of my service needs More

A one hour service took 2 1/2 days. I brought my car in for a one hour service on Wednesday morning. I did not receive a call from service writer until Friday afternoon. I brought my car in for a one hour service on Wednesday morning. I did not receive a call from service writer until Friday afternoon. More

Service great but always a bill From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explaine From the initial greeting to the update to the final word, the personnel are great. The place is spotlessly clean, and everything is clearly explained. The only thing is, I always seem to come out with a bill, and Jaguar is not cheap. More

Quick service I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had ex I was greeted immediately when I arrive. Sat down with the assistant while he quickly handled all the paperwork. The wait was shorter than I had expected for the whole process start to finish. I love how they even wash your car. Big plus. More