Jaguar Land Rover of Chantilly - Service Center

The dealership was great. Appreciate the communication throughout the day. Ease of a loaner was great. Follow up from Ali was wonderful Appreciate the communication throughout the day. Ease of a loaner was great. Follow up from Ali was wonderful More

Went above and beyond! Everyone in this dealership was extremely friendly and helpful. Would definitely recommend. Everyone in this dealership was extremely friendly and helpful. Would definitely recommend. More

Was quick and efficient…the labor cost was insane considering I just got a service done and was there for less than 2 hrs considering I just got a service done and was there for less than 2 hrs More

James in service is the best! I truly enjoy working with him, and while I have options for Land Rover dealerships, James is truly the reason I stay with the Chantilly location! I truly enjoy working with him, and while I have options for Land Rover dealerships, James is truly the reason I stay with the Chantilly location! More

Always an awesome experience. Manikath, William and BJ are the best. Thank you for caring. Manikath, William and BJ are the best. Thank you for caring. More

The only reason I return to this dealer is to service my vehicle with William Norrel. He is the sole reason I come here. He is consistent, friendly, reliable and committed to my satisfaction. vehicle with William Norrel. He is the sole reason I come here. He is consistent, friendly, reliable and committed to my satisfaction. More

William in Service was excellent. He took care of me and my wife with a loaner and got our vehicle fixed as promised. He took care of me and my wife with a loaner and got our vehicle fixed as promised. More

William in the service dept 10/10 customer service. See less purchase of vehicle initially See less purchase of vehicle initially More

Get safety inspection and emission test in the meantime the vacuum pump seal leaking so far so good the vacuum pump seal leaking so far so good More

Worst experience ever! Took them over a month to repair car, returned it and it started leaking within an hour of getting it back. They sent a tow truck driver to fetch it Took them over a month to repair car, returned it and it started leaking within an hour of getting it back. They sent a tow truck driver to fetch it and my husband Al had to load it on the ramp as he was afraid and said it was a fire hazard. Took it back a second time and when I picked it up they had damaged the outside of the vehicle! I’m still without it and it’s been 3 months! Will never ever go to Chantilly Landrover once I finally get my car back More