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Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
159 Reviews

159 Reviews of Jaguar Land Rover of Chantilly - Service Center

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October 11, 2024

Always on time and good service. Unfortunately there were some unexpected problems such as leaks etc. but at the end all was ok. Thanks to William and James More

by Ozdagayhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the wonderful review! Our team is committed to providing the best service possible, and we’re so glad that we could deliver that for you. We hope to see you again soon!

October 10, 2024

Great service. Work completed in expected amount of time. Great waiting room for customers waiting for their car. More

by andrewdbloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so pleased to know that you had such a positive experience! Your feedback is greatly appreciated, and we’re happy to have earned your trust. Thanks for being part of our dealership community!

October 09, 2024

Great service and wonderful customer support. They did a great job on my Range Rover! More

by wlsmith012
Recommend Dealer
Yes
Employees Worked With
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fontan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for taking the time to leave a review! We’re thrilled to hear that we could meet your expectations. We’re looking forward to your next visit!

October 07, 2024

The dealer was very responsive and exceeded our expectations in terms of quality and timing More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the kind review! It’s great to know that our team could make your experience a pleasant one. We’re always here for anything you may need in the future!

October 07, 2024

Amazing, carying for the customers and the car finished fast. Thank you it was amazing service More

by Abdulaziz.alkhenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so happy to hear about your positive experience! Your satisfaction is what we aim for every day, and it’s wonderful to know we achieved that. Thanks for choosing us, and we’ll see you next time!

October 07, 2024

I have taken my F-Pace twice to this dealership, both times, the Service Department has been nothing but professional and the repairs have been done right and timely. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B.J Alger
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

Your feedback means a lot to us! It’s great to hear that our team could meet your expectations and make your visit enjoyable. We look forward to continuing to serve you in the future!

October 07, 2024

The service rep Ana Bejarano is knowledgeable, helpful and professional. She treated us like a valued customer. More

by BO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Grzesiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We’re thrilled that you had such a positive experience with us! Your satisfaction is our priority, and we’re so glad we could deliver. Thanks for being part of our dealership family!

October 07, 2024

Vehicle only has 8600 miles. Oil change and tire rotation was requested. Service did some 1 year service. Was not informed. Was not requested. More

by Svalenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

October 04, 2024

Very satisfied with the service that was received. The communication concerning my car was informative and useful. More

by arwilliams03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We really appreciate your kind words! It’s fantastic to know that you enjoyed your experience with us. We look forward to welcoming you back in the future!

October 04, 2024

I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne More

by lydmiddleton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Bejarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

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