Jaguar Land Rover of Chantilly - Service Center

Elaine was very helpful and gave great service and took the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. More

I had the worst experience at this car dealership. The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the prices for labor and services are insanely high. I can’t believe how they treat customers here. I’ll never be coming back, and I would not recommend this place to anyone. Even though there was an “angel” manager who came to mediate very professionally (one guy who is so different from everyone there and I will always recommend), the harm on my person was already done. More

James has always been very helpful and attentive to every issue reported. I’m glad to always talk to him when my car is due for service. issue reported. I’m glad to always talk to him when my car is due for service. More

BJ is really amazing . . very much satisfied with his service… and really trust him with our car maintenance and repairs . very much satisfied with his service… and really trust him with our car maintenance and repairs More

The service was great. The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This worked great! I would definitely recommend this dealership to family and friends. More

Amazing service experience! Very professional and helpful. I truly received the help I needed. Thanks Very professional and helpful. I truly received the help I needed. Thanks More

Service support was excellent, had a very good experience. I would recommend the dealer to friends and family. experience. I would recommend the dealer to friends and family. More

Professional and friendly service. customer service is eager to help and always there to assist customer service is eager to help and always there to assist More

All was great, got my car in and fixed within two days. Took their time to hear my concerns. Took their time to hear my concerns. More

James does a great job with communicating issues, cost and timing of service. Thank you and timing of service. Thank you More