Jaguar Land Rover of Chantilly - Service Center

My vehicle was expertly serviced, as usual. Very professional service writer. Bj cared for my vehicle like it was his own Very professional service writer. Bj cared for my vehicle like it was his own More

Service experience was great as always. Good communication and easy to schedule appointment. Loaner car was provided. Good communication and easy to schedule appointment. Loaner car was provided. More

BJ was extremely professional and effective. I was very satisfied with the service. It was a very good experience. I was very satisfied with the service. It was a very good experience. More

My service advisor,William is outstanding. Polite, efficient, effective and always delivers. He is why I use this dealership. Polite, efficient, effective and always delivers. He is why I use this dealership. More

people were nice was very mislead on repair estimate price doubled from first estimate nothing ever said anything about additional parts i would need feel very ripped off price doubled from first estimate nothing ever said anything about additional parts i would need feel very ripped off More

My Service Advisor was very patient and accommodated my requests. He addressed all my questions and managed to get my vehicle completed on time. requests. He addressed all my questions and managed to get my vehicle completed on time. More

I had an appointment for routine maintenance on June 28, 2024. However, while driving to the dealership, I experienced a warning indicator light and eventually asked to have that checked as well. But when 2024. However, while driving to the dealership, I experienced a warning indicator light and eventually asked to have that checked as well. But when checking in with BJ Alger, he also discovered my vehicle had a recall issue to address and resolve. I had planned to stay at the dealership for my scheduled maintenance but realized the service would now take longer than I had anticipated. As a result, BJ quickly arranged for my transportation back to my residence. He also stayed in touch with updates to let me know what was going on with my vehicle. BJ was very professional and extremely helpful with my situation. I couldn’t have asked for a better experience. More

Great staff, great service. Always on time and always provide transparent advice. Very grateful to everyone that makes owning and maintaining a car in good standards a pleasant Always on time and always provide transparent advice. Very grateful to everyone that makes owning and maintaining a car in good standards a pleasant experience! More

Provided thorough and complete service and also provided me with piece of mind as I prepared for a long trip. me with piece of mind as I prepared for a long trip. More

Long-time customer and will continue to be. As long as they Service Advisors like James Manikat are there. He helped me do the impossible by keeping my vehicle on the for 300k miles and hopeful As long as they Service Advisors like James Manikat are there. He helped me do the impossible by keeping my vehicle on the for 300k miles and hopefully many more. His knowledge, experience, and customer service is second to none. I highly recommend him to anyone in need of service advice. Special thanks goes directly to James for everything over the years. More