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Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
163 Reviews

163 Reviews of Jaguar Land Rover of Chantilly - Service Center

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July 26, 2024

Ricky was great when I purchased the car and Ana always provides great service. I would recommend Land Rover of Chantilly. More

by Erich Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Kakkar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Wow, thank you for the amazing feedback for Ana and the team! Looking forward to your next visit!

July 24, 2024

Ana is great. she is helpful but this service place needs more loaner. They are backed up on services. More

by Belginbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Thanks a lot for your kind words! We're happy to hear we could meet your expectations. We're eager to assist you again soon!

July 24, 2024

Brought my car in for a simple issue and Ana made it so smooth and quick. She understood my schedule (working nights) and worked with my hectic schedule She is so personable and professional! More

by Oday.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind review! We're glad to hear you had a pleasant experience with us. We look forward to serving you again.

July 23, 2024

I always have a wonderful experience there! Ana Bejarano always helps me and goes above and beyond to make sure my needs are always met. I enjoy the high level of customer service I receive whe More

by Christinajolene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Thanks for the great review! We're so pleased to hear you had a positive experience. Ana and the team are ready to help you anytime you need us!

July 22, 2024

Extremely professional and proactive service team! Very satisfied and really enjoyed interacting with them. Well done!! More

by RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Thanks for the amazing review! We're so glad you enjoyed your experience with us. We look forward to serving you again in the future!

July 21, 2024

Had a trip planned and discovered a screw in my tire. Fixed in 24 hours and was able to get on the road as planned. More

by Jayrange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Your kind words are much appreciated! We're happy to know you had a great time with us. We’re eager to assist you again!

July 18, 2024

I was ripped off. ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantill More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Norrel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

We are sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

July 17, 2024

Huge thank you to Kevin and William for the great service experience. Will see you again in 10,000. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the 5-star review! We are excited to serve you again soon!

July 13, 2024

Excellent workmanship and communication on all fronts. Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! More

by Nathan K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mattze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Yahner
Jul 17, 2024 -

Jaguar Land Rover of Chantilly responded

We appreciate your positive feedback. It's great to know you were satisfied with our service. Thank you for choosing us.

July 12, 2024

My vehicle was expertly serviced, as usual. Very professional service writer. Bj cared for my vehicle like it was his own More

by anthonypreston28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Jul 17, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you so much for your kind words. We're genuinely pleased to know that you had a positive experience with us. Your satisfaction truly means everything to our team.

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