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Jaguar Land Rover of Chantilly - Service Center

Chantilly, VA

4.3
159 Reviews

159 Reviews of Jaguar Land Rover of Chantilly - Service Center

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November 21, 2024

James was amazing and very helpful in fixing the issue with my Range Rover Sport. He went above and beyond to make sure I get the top notch service. More

by Murtaza B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Car was there longer than expected but William was super helpful and secured a loaner! Thanks for your great customer service William! More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Kevin the service manager is the absolute best. If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (service mgr)
November 18, 2024

Excellent service by BJ Algeria. He found a solution to a long outstanding problem. He followed-up with each issue I had. More

by pharri42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
November 18, 2024

Great and friendly and was happy to hear that my was ready faster than expected! More

by tiffany ridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Amazing location! Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He i More

by jepurde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ and Romel
November 16, 2024

William in service is awesome very friendly very accommodating always willing to above and beyond More

by deniseherb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

William in the service department did an excellent job of keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! More

by coreygee2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind feedback about William! He and the rest of the team are dedicated to providing exceptional service, and we’re thrilled to hear you had a great experience.

November 09, 2024

Amazing service. I am very happy with them specially with Manikath James, thank you so much. More

by marilumazari10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for sharing your positive experience with James! He and the team are dedicated to delivering outstanding service, and we look forward to helping you again.

November 08, 2024

They were Efficient and completed the work in timely manner. Staff was friendly too. Thank you More

by Ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cengiz "CK" Kilinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ- 5 stars
Nov 18, 2024 -

Jaguar Land Rover of Chantilly responded

It’s great to know you enjoyed your time with us. Thank you for trusting us, and we’re excited to assist you again!

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