Jaguar Land Rover of Chantilly

I enjoyed the wonderful staff and great customer service they provided during our shopping experience. they provided during our shopping experience. More

Everyone was kind and professional, not overwhelming at all. KC took great care of us - it was a pleasure working with him! all. KC took great care of us - it was a pleasure working with him! More

Service team has been really helpful very time from scheduling the appointment till delivery of the vehicle scheduling the appointment till delivery of the vehicle More

This dealership is usually very good but this time they didn’t meet my expectation. The service I requested was ignored and when I went to pick up my vehicle, I wasn’t able to speak with the person I was w didn’t meet my expectation. The service I requested was ignored and when I went to pick up my vehicle, I wasn’t able to speak with the person I was working with to get any explanation. I guess I’ll just deal with less than I bought. I still love my car but for sone reason, I wasn’t heard this time. More

If I could give Land Rover Chantilly 0 stars I would. Background: 2015 Land Rover Discovery, 100,032 miles. I have had only issues with this establishment since I started to take my vehicle there, sta Background: 2015 Land Rover Discovery, 100,032 miles. I have had only issues with this establishment since I started to take my vehicle there, starting 3 years ago. I took it there because my turbo charger was having issues. They replaced it and within 10 months it messed up again. Fortunately, it was still under the warranty and they replaced it for free. Recently, I took it back because I had a check engine light and a shake in my car. The service engine light was the timing belt which they changed for me. The shake in the car is a different story. They first said it was a broken motor mount. They changed it and said the car was good. When I picked it up the car still had a shake. I took it back and they said the other motor mount was broken and needed to be replaced. After that I received a call saying it wasn’t the motor mount it was something that needed to be replaced in the right wheel area. I received another call saying that wasn’t it and that they had to get the main Land Rover office involved. Eventually they said it was the transfer case. They changed the transfer case and the shake is gone but not I have a rattle in my car 3 days after picking it up. They say now that I need a new shock on that same side of my wheel they worked on where they thought the problem was. I am done. I have spent around $20K at this dealership, it takes them forever and what seems like they guess at what needs to be fixed and when that doesn’t work they go to something different. Not to add that I did not have a rattle prior to going into their shop and now I do and somehow it is my fault because it is an old car and things can get broken when a car is being fixed. Ridiculous! I would not recommend this place for ANY car owner! More

Our experience with Rakesh was enjoyable and not rushed. We enjoyed that once we decided to purchase the process was easy and didn’t take long. I would recommend Rakesh and Chantilly Land Rover to anybody l We enjoyed that once we decided to purchase the process was easy and didn’t take long. I would recommend Rakesh and Chantilly Land Rover to anybody looking for a luxury vehicle. More

It was great working with Romel Dantzler he’s very helpful and responsible for all my emails helpful and responsible for all my emails More

Excellent service and polite staff Addressed all my concerns.no delay and response was quick concerns.no delay and response was quick More

I highly appreciate the friendliness of your salesperson and the quick processing of the loan. and the quick processing of the loan. More

Amazing and wonderful consultants Amir and finance Chris are a great asset to the dealership. Thank you are a great asset to the dealership. Thank you More