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Jaguar Land Rover of Chantilly

Chantilly, VA

Overview
Employees
Reviews
Vehicles
4.4
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy. When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area. We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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4120 Auto Park Circle

Chantilly, VA

20151

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Showing 338 reviews

September 27, 2024

Great service once again from BJ Alger at Chantilly. He treats our cars like his own. Very honest in his assessment of issues. Only place to go to get our Range Rovers serviced for sure. More

by palger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your kind words and for trusting us with your automotive needs! We’re honored to have you as a customer and excited to support you in the future. We’ll always be here whenever you need us!

September 27, 2024

Excellent service. I’ll return to Chantilly Land Rover for all service as long as I can work with BJ Alger. More

by RoverReviews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Alger
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Your satisfaction is our priority, and it’s fantastic to know you had a great experience with us and BJ Thank you for letting us know how we’re doing, and we hope to continue exceeding your expectations. We look forward to welcoming you back!

September 26, 2024

The rating is for communication and service. Having a prepaid service program is amazingly helpful. More

by susanquintas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the fantastic review! Our team loves helping customers like you, and it’s wonderful to know you felt valued. We look forward to serving you again soon!

September 26, 2024

The dealership was great. Appreciate the communication throughout the day. Ease of a loaner was great. Follow up from Ali was wonderful More

by jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

It was our pleasure to assist you! We appreciate the time you took to share your experience, and it makes us happy to know you enjoyed working with our team. Please let us know how we can help in the future!

September 25, 2024

Went above and beyond! Everyone in this dealership was extremely friendly and helpful. Would definitely recommend. More

by retroactive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

We’re thrilled to have made a positive impact on your experience! Our team is here to provide knowledgeable and friendly service, and it’s great to hear that came through. Thank you for choosing us!

September 24, 2024

Was quick and efficient…the labor cost was insane considering I just got a service done and was there for less than 2 hrs More

by Kellerg2Kellerg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for taking the time to provide valuable feedback to us, and we hope you will choose us again for your next visit!

September 24, 2024

James in service is the best! I truly enjoy working with him, and while I have options for Land Rover dealerships, James is truly the reason I stay with the Chantilly location! More

by Adina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for such kind feedback Adina! We’re delighted to know James and the team could meet your expectations and make your visit enjoyable. Please don’t hesitate to reach out for anything you might need in the future!

September 21, 2024

Sales staff very professional especially KC worked very hard to put our sale together Very pleased More

by Steven.jelinek7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Grzesiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cengiz "CK" Kilinc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kais Al "KC" Shehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you Steven for sharing about our hard-working team. Everyone works to provide the best service possible and we are glad to hear that we exceeded expectations.

September 20, 2024

The only reason I return to this dealer is to service my vehicle with William Norrel. He is the sole reason I come here. He is consistent, friendly, reliable and committed to my satisfaction. More

by atcdod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for sharing your positive experience with William. We will work to improve our services to make sure your next visit is an even better one.

September 20, 2024

Always an awesome experience. Manikath, William and BJ are the best. Thank you for caring. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you Ken for the 5-star review, we are happy to hear the team has been consistently caring and helpful, and we look forward to seeing you again next time.

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