Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaguar Land Rover of Chantilly
Chantilly, VA
344 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 344 reviews
October 04, 2024
I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learned the car wouldn’t get into that week. The car was finally looked at the next Wednesday, eight days after I dropped it off. It was a further week before my car was done. Why would you make an appointment when your shop was too busy took on the car? More
by lydmiddleton
Employees Worked With
October 04, 2024
I wouldn't take my Land Rover anywhere but Jaguar Land Rover of Chantilly. They are the best at what they do. My Land Rover runs great now thanks to them. Rover of Chantilly. They are the best at what they do. My Land Rover runs great now thanks to them. More
by Brendabotkin58
Employees Worked With
October 04, 2024
Very satisfied with the service that was received. The communication concerning my car was informative and useful. The communication concerning my car was informative and useful. More
by arwilliams03
Employees Worked With
October 03, 2024
Manikath James was very friendly and helpful. He set my expectation about the repair cost before hand. Since I needed a ride to and fro to my house, he quickly arranged it for me. Thanks He set my expectation about the repair cost before hand. Since I needed a ride to and fro to my house, he quickly arranged it for me. Thanks More
by Vikas
Employees Worked With
September 30, 2024
Simply the best! I remain in awe of the service department at this dealership; on time, under budget, and amazing service. Thank you BJ for another above expectatio I remain in awe of the service department at this dealership; on time, under budget, and amazing service. Thank you BJ for another above expectation experience More
by D Abrams
Employees Worked With
BJ
September 27, 2024
Great service once again from BJ Alger at Chantilly. He treats our cars like his own. Very honest in his assessment of issues. Only place to go to get our Range Rovers serviced for sure. He treats our cars like his own. Very honest in his assessment of issues. Only place to go to get our Range Rovers serviced for sure. More
by palger
Employees Worked With
BJ Alger
September 26, 2024
The rating is for communication and service. Having a prepaid service program is amazingly helpful. Having a prepaid service program is amazingly helpful. More
by susanquintas
Employees Worked With
