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Jaguar Land Rover of Chantilly

Chantilly, VA

4.4
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy. When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area. We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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4120 Auto Park Circle

Chantilly, VA

20151

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Showing 338 reviews

October 07, 2024

Vehicle only has 8600 miles. Oil change and tire rotation was requested. Service did some 1 year service. Was not informed. Was not requested. More

by Svalenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BJ
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

October 07, 2024

We received excellent service and attention when selecting our car. Zee and Chris are so helpful. More

by princeje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dixon is a 10! and so is Zee!
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your review! We’re glad to know that our team could provide the friendly and helpful service you deserve. We look forward to being your trusted dealership for years to come!

October 07, 2024

The dealer was very responsive and exceeded our expectations in terms of quality and timing More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KC Alshehabi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for the kind review! It’s great to know that our team could make your experience a pleasant one. We’re always here for anything you may need in the future!

October 07, 2024

Amazing, carying for the customers and the car finished fast. Thank you it was amazing service More

by Abdulaziz.alkhenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We’re so happy to hear about your positive experience! Your satisfaction is what we aim for every day, and it’s wonderful to know we achieved that. Thanks for choosing us, and we’ll see you next time!

October 07, 2024

Mr William Norrell is always great. Super kind and courteous. The gentleman Ajay who tried to sell me a car was very pushy and I feel aggressive with his comments and sales tactics. N More

by dental_katie
Recommend Dealer
Yes
Employees Worked With
William Norrel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajay
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for sharing your experience with us! We’re delighted to know that William could provide the kind of service you deserve. Please feel free to reach out anytime!

October 04, 2024

I wouldn't take my Land Rover anywhere but Jaguar Land Rover of Chantilly. They are the best at what they do. My Land Rover runs great now thanks to them. More

by Brendabotkin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you for your wonderful feedback, Brenda! We’re so glad to hear that our team made your visit a positive one. We’re always here to assist you whenever you need us!

October 04, 2024

I made an appointment a week before the date I wanted my car serviced. I dropped the car off on the day of the appointment, a Tuesday, and was told the car might not get into the shop that day. Later learne More

by lydmiddleton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ana Bejarano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We are so very sorry to hear about your experience, please feel free to reach out to us at careteam@landroverchantilly.com for any further assistance.

October 04, 2024

Very satisfied with the service that was received. The communication concerning my car was informative and useful. More

by arwilliams03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Jaguar Land Rover of Chantilly responded

We really appreciate your kind words! It’s fantastic to know that you enjoyed your experience with us. We look forward to welcoming you back in the future!

October 03, 2024

Manikath James was very friendly and helpful. He set my expectation about the repair cost before hand. Since I needed a ride to and fro to my house, he quickly arranged it for me. Thanks More

by Vikas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manikath James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Your review means the world to us! We’re thrilled that you enjoyed your visit, and it’s wonderful to know our team could help. Please visit again anytime; we’re here for you!

September 30, 2024

Simply the best! I remain in awe of the service department at this dealership; on time, under budget, and amazing service. Thank you BJ for another above expectatio More

by D Abrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
Oct 04, 2024 -

Jaguar Land Rover of Chantilly responded

Thank you so much for sharing your experience with us! We're delighted that our team could provide a positive visit for you. We can’t wait to welcome you back soon!

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