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Jaguar Land Rover of Chantilly
Chantilly, VA
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 338 reviews
October 29, 2024
This was just a routine service visit, but it was super easy and convenient - no complaints. easy and convenient - no complaints. More
by meganshipley
Employees Worked With
October 28, 2024
I had a nail in my tire and needed a new tire and battery. It took them 3 1/2 hours! Horrible service. I was the only one there waiting. battery. It took them 3 1/2 hours! Horrible service. I was the only one there waiting. More
by CG
Employees Worked With
None of those employees listed
October 27, 2024
Elaine was very helpful and gave great service and took the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. the time to understand the problem and fixed it. She was very friendly and knowledgeable. Great customer service. More
by Meenu
Employees Worked With
Elaine NG
October 24, 2024
I had the worst experience at this car dealership. The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the The customer service was terrible—they lied about me and even had the nerve to hang up on me when I was trying to defend myself! On top of that, the prices for labor and services are insanely high. I can’t believe how they treat customers here. I’ll never be coming back, and I would not recommend this place to anyone. Even though there was an “angel” manager who came to mediate very professionally (one guy who is so different from everyone there and I will always recommend), the harm on my person was already done. More
by Dr Akaiso
Employees Worked With
I will not tag the person here
October 22, 2024
Always a pleasure to be at this dealership. William my service man has become a great friend William my service man has become a great friend More
by geno
October 22, 2024
James has always been very helpful and attentive to every issue reported. I’m glad to always talk to him when my car is due for service. issue reported. I’m glad to always talk to him when my car is due for service. More
by Zak All
Employees Worked With
October 20, 2024
The service was great. The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This The service rep Kevin Rahner was very personable, professional and helpful all through the process. Most of our communications was through text. This worked great! I would definitely recommend this dealership to family and friends. More
by rob4448
Employees Worked With
Kevin Yahner
