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Jaguar Land Rover of Chantilly
Chantilly, VA
337 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 337 reviews
November 08, 2024
They were Efficient and completed the work in timely manner. Staff was friendly too. Thank you manner. Staff was friendly too. Thank you More
by Ns
November 07, 2024
I highly recommend Jaguar Land Rover of Chantilly’s service department. My experiences with them has been excellent and I commend them for standing behind their work. Although in most cases repairs are service department. My experiences with them has been excellent and I commend them for standing behind their work. Although in most cases repairs are done right the first time, I recently encountered an issue that needed to be readdressed. Rather than the service team denying accountability, they extended the offer to make it right without hesitation, and no extra charge. In doing so, I was given a loaner car until all repairs were complete and I was satisfied with the work done. I haven’t had any issues since. That level of integrity and transparency is a model that other dealerships should follow. Specifically, I’d like commend my service advisor, Anna, and the service manager, Kevin for keeping me in loop during the repairs and assuring me that any and all related issues will be resolved promptly. I could not have asked for better service and will highly recommend and refer them to anyone needing automotive service and repair. Keep up the great work Anna, Kevin and the service department team. More
by Karl B
November 07, 2024
Land Rover of Chantilly fixed my car quickly and I only had a loaner for one day. Great customer service especially James who called me a few times to let me know the progress of my car. Good people at Cha had a loaner for one day. Great customer service especially James who called me a few times to let me know the progress of my car. Good people at Chantilly Land Rover. More
by KAK
November 04, 2024
My sales representative Zee Hassan was very knowledgeable on the vehicles I was interested in considering for purchase. He was respectful in my not wishing to purchase on my first visit and ult knowledgeable on the vehicles I was interested in considering for purchase. He was respectful in my not wishing to purchase on my first visit and ultimately revisited 2 days later to purchase. Land Rover. More
by Sydzak
Employees Worked With
Zee Hassan
November 01, 2024
I'm really impressed with Chantilly Jaguar. I love my Land Rover Discovery Sport SUV and I wouldn't have anyone else take care of it. Chris and KC helped me in purchasing my Land Rover Discove I love my Land Rover Discovery Sport SUV and I wouldn't have anyone else take care of it. Chris and KC helped me in purchasing my Land Rover Discovery Sport SUV. They both were very helpful and courteous. Very good people to work with. More
by brendasbotkin58
Employees Worked With
Other Employees :
Chris H. Dixon
October 31, 2024
The dealer did not correct and fix the car and sent me away with an SUV that doesn’t work. away with an SUV that doesn’t work. More
by virginiamullaney
October 30, 2024
William Norrell provides excellent customer service and is always helpful. My vehicle is always returned in a timely manner and sparkling clean. is always helpful. My vehicle is always returned in a timely manner and sparkling clean. More
by natasha.edwards101
Employees Worked With
October 29, 2024
This was just a routine service visit, but it was super easy and convenient - no complaints. easy and convenient - no complaints. More
by meganshipley
Employees Worked With
