Jaguar Land Rover of Chantilly

Purchase from afar Was not able to get my local Land Rover dealer to secure the Range Rover we were looking for. Opened up Autotrader and was able to locate the Rover w Was not able to get my local Land Rover dealer to secure the Range Rover we were looking for. Opened up Autotrader and was able to locate the Rover we wanted. I sent a request to the dealership via Autotrader and quickly got a response from KZ who took over from there to get the Rover purchased and shipped from Virginia to Michigan in just a few days!! The Rover arrived via covered trailer and was exactly as described and transported with great care. Thanks KZ!! More

Professional and my expectations were met completely. I found the vehicle I was searching for online and contacted the agent by email. He responded very quickly and he was able to work around my busy sche I found the vehicle I was searching for online and contacted the agent by email. He responded very quickly and he was able to work around my busy schedule. Very patient and allowed me to take my time in making are very important financial decision. We were able to close on a price that I was very satisfied with at the of the day. I would definitely purchase another vehicle from jaguar/land rover chantilly. More

Sales Person I recently leased Range Rover. The whole deal was managed and handled by Ken Roberts. I am very happy with his professionalism and impressed by hi att I recently leased Range Rover. The whole deal was managed and handled by Ken Roberts. I am very happy with his professionalism and impressed by hi attitude towards the customer. I’m highly recommending any one to deal with Ken if you buy car from this dealership. I wish Ken a great success. More

Trusting long distance I recently purchased a 2018 Land Rover Discovery from KZ. I found the car over the internet because I knew exactly what I wanted, and JLR of Chantilly I recently purchased a 2018 Land Rover Discovery from KZ. I found the car over the internet because I knew exactly what I wanted, and JLR of Chantilly had it in stock. Lucky me! All I had to do was make the deal over the telephone, and hope that when I showed up everything was as I expected. Some may be very comfortable with that idea, but I was not. Making a major purchase like this over the phone was somewhat scary. I do not normally write reviews like this, but this experience was so enjoyable that I'm making an exception. From start to finish, KZ took excellent care of me. He walked me through the car specifications to double and triple check it met my needs. In addition to getting exactly the car I wanted - KZ helped me get the windows tinted and wheels painted before I ever saw the vehicle. I flew into VA, made my way to the dealership and met KZ for the first time, and was gone within hours with a car that I love at the best price nationwide. I also just received the first follow up call from him, ensuring everything is going well. Thanks KZ for all your help and patience! I still love the car! BK More

Excellent service!! Great staff, superiror customer service. Made the car buying experience smooth and easy. Very knowledgeable. Listened to my needs and was not focused Great staff, superiror customer service. Made the car buying experience smooth and easy. Very knowledgeable. Listened to my needs and was not focused on just making a sale. More

Great Employees and Vehicle Care We have owned 6 Land Rover products over the past 25 years and went to Chantilly Land Rover to buy another last May 2017. Kenny was our salesperson. We have owned 6 Land Rover products over the past 25 years and went to Chantilly Land Rover to buy another last May 2017. Kenny was our salesperson. The Jaguar F pace caught my eye and we took that for a test drive along with a discovery and a Range Rover evoke. Although all three cars were very similar, the jaguar was diesel, also aluminum with a longer warranty period. It’s been a wonderful vehicle so far and we have had a lot of people ask us about it. We recommend they all see Kenny for a test drive. This past week i had a minor issue with the car and everything was fixed quickly. I did lose my temper that something was wrong with such a new car but felt bad afterwards and sent in a large chocolate cake. I also apologized for yelling. Jeremy the GM was very personable and gracious and Kenny was very supportive when I explained the dash light warnings a few days prior. I would highly recommend the jaguar f pace highly and you can’t go wrong with the land rovers. Our 1995 Defender is still running. More

Great experience buying from Sean I had a wonderful experience dealing with Sean and the Land Rover of Chantilly team. Everything from prompt responses of my questions, to pulling my n I had a wonderful experience dealing with Sean and the Land Rover of Chantilly team. Everything from prompt responses of my questions, to pulling my new to me SVR up to the front of the store was wonderful. I definitely recommend giving Sean and this team a shot at helping you find your next vehicle . More

Just horrible customer service. I recently purchased a Land Rover from Alex. I flew in from Charleston SC and he knew we were driving the car back that day. My wife and I showed up a I recently purchased a Land Rover from Alex. I flew in from Charleston SC and he knew we were driving the car back that day. My wife and I showed up and nothing was ready for us. We had to wait three hours for Alex to get the paperwork prepped and then the vehicle hadn't been detailed. The gas tank was empty so we had to wait for him to run to the gas station to fill it up. I live eight and half hours from the dealership because of his complete lack of customer service we got caught in traffic and it took us eleven hours to get home. Whatever you do don't buy a car from Alex, you will regret it. More

Exceptional Professional Displayed. This is my second Jaguar from Jaguar of Chantilly. Sean was my salesman for the first and also for the second one. Sean always give 100% to ensure c This is my second Jaguar from Jaguar of Chantilly. Sean was my salesman for the first and also for the second one. Sean always give 100% to ensure completion of the sale. He has exceptional communication skills. He is very composed, not easily excited under stress or pressure. Sean can always be depended on to "Get The Job Done". Sean is very focused and performs his duties as a salesman in an exceptional manner. Sean takes pride in his job and always has a positive approach. I highly recommend Jaguar of Chantilly and Sean. Caroline in Services and Mr. Alvira, Finance Manager is exceptional as well. In fact, everyone that I had contact with was very professional and exceptionally nice,. Try this dealership, I know you will love it. More