Jaguar Land Rover of Chantilly

Tatiane is very knowledgeable about the vehicle and explains the functions of driver interface with clarity and patience. She displays the highest level of professionalism and expertise. My pleasant ex explains the functions of driver interface with clarity and patience. She displays the highest level of professionalism and expertise. My pleasant experience with is making me to push forward the purchase of a second vehicle More

Flat out the easiest no pressure car transaction EVER!!! The vehicle I was interested in was about a 6 hour drive from my home. I sent a message to the dealership via the website. I was contacted by AnnaMa The vehicle I was interested in was about a 6 hour drive from my home. I sent a message to the dealership via the website. I was contacted by AnnaMarie Pistone within an hour as to the vehicles availability and key points of information on Day 1. All of my questions/concerns were addressed as she knew I couldn't see the car myself so it was critical that she essentially became my eyes. She was open and honest about everything to make sure that any trip I made would not be wasted due to any surprises when I arrived. Later that day I filled out the finance application online and was contacted by the pleasantly funny and highly professional Laura Davis (Finance Manager). She confirmed the key details and my needs and set very clear and exact expectations on when I would hear back from her. She was right on time and provided me the exact details I expected. I even asked her to go back for additional options! The additional options were perfect for what I was looking for. Laura provided me her cell phone # just in case I had any questions on anything as well. Initially I was going to travel 2 days later but when I checked flights @ 8PM that night (Day 1) I found a flight in early the next morning. Knowing that they (AnnaMarie/Laura) weren't prepared for my early morning arrival I texted Laura and she said no problem. I arrived @ 8:30 AM (Day 2) the next day and Laura had even arranged to have someone pick me up at Dulles (about 15 min drive to the dealership). Arriving at 9:30 AM (they open at 9 AM), they were already prepping the car so I could examine the car and make a test drive! Needless to say AnnaMarie was dead on with her feedback on the car! Not a single surprise! By the time I returned from the test drive Laura had the paperwork ready to go. We went thru it in about 30 min. I was on the road headed home in my new car by 11:45 AM!!!! Even with me going in blind on the car the team @ Jaguar Land Rover of Chantilly captured my trust on all levels! If you want a professional well organized team on your next car purchase this is the place! When I have to purchase my next vehicle I'm checking with them first (even if they are 6 hours away from me)...well worth the trip! More

Best car buying experience I have ever had. Very knowledgeable and zero pressure. Will be back when we want to upgrade! Highly recommend going here for your new Land Rover knowledgeable and zero pressure. Will be back when we want to upgrade! Highly recommend going here for your new Land Rover More

Very efficient process buying a new I-PACE. Jose Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one trai Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one training. More

Outstanding Experience Absolutely great service in restoring our beautiful 2005 Vanden Plas to original factory standards! It took several weeks to order special parts that Absolutely great service in restoring our beautiful 2005 Vanden Plas to original factory standards! It took several weeks to order special parts that were required to complete the very difficult work assignments. Fortunately, everything was done in a timely manner. We were updated frequently by management. More

Sean renewed my faith in car dealers I don't enjoy car shopping but after my vehicle was totaled I had only days to find a new car. Sean was a true professional and had my car waiting for I don't enjoy car shopping but after my vehicle was totaled I had only days to find a new car. Sean was a true professional and had my car waiting for me when I arrived. There was no high pressure sales tactic and it was easy for me to make my decision. He was very knowledgeable about my vehicle and was available after my purchase to answer questions. I was very comfortable about his approach and trusted is guidance. I highly recommend Sean to anyone looking to purchase a new vehicle. More

Excellent service Davis Han was the best sales person. He did not try to sell me a vehicle, he gave me options and help us find something that was practical and met our Davis Han was the best sales person. He did not try to sell me a vehicle, he gave me options and help us find something that was practical and met our needs. Thank you. More

Car problem on Rt 81 towed to Chantilly repaired on Sunday My Jaguar had a coolant problem Saturday afternoon on Rt 81 as I traveled from Georgia to New York. Car had to be towed 53 miles to Jaguar of Chantill My Jaguar had a coolant problem Saturday afternoon on Rt 81 as I traveled from Georgia to New York. Car had to be towed 53 miles to Jaguar of Chantilly. Dennis in service spent considerable time on the phone on Saturday and left message to service mgr for Sunday. Sunday arrived at dealer a little early to find Leslie Adams handling the matter in a very professional, pleasant manner and had me on my way to spend time with my grandchildren on father's day. The service department did an excellent job and especially Leslie. More