
Jaguar Land Rover of Chantilly
Chantilly, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tati was very kind and knowledgeable, and the communication was fantastic. I appreciate the wonderful customer service from everyone involved who made sure my experience was great and that my car communication was fantastic. I appreciate the wonderful customer service from everyone involved who made sure my experience was great and that my car was delivered beyond my expectations. I’ll definitely return to have my car serviced and for any future purchases. Thank you! More
Lack of Professionalism, no communication. Initial experience was problematic when the Service Department would not honor the signed 'We Owe". Claimed the F&I gentleman we worked with was fired Initial experience was problematic when the Service Department would not honor the signed 'We Owe". Claimed the F&I gentleman we worked with was fired and then the Sales Associate quit/fired and the paper work was lost. We had to produce the signed copies and even then we had to escalate to, then GM Ogun Yilmazer, who corrected the issue. We scheduled a 60K service weeks in advance. After one week we were told Service Tech quit/fired and there was no one to service our vehicle. Two weeks later no updates or status on our vehicle. Calls go unanswered. No communication from Service Department. Rosenthal needs to wake up an look into their operations. Perhaps the fact there is a new GM, Richard Grzesiak and Service Manager Dennis Orts who can make this right. More
Tati was amazing. She was nice to work with when I bought my Range Rover. She answered all my questions in detail and explained all the features of the vehicle to me clearly. I would highly recommend working my Range Rover. She answered all my questions in detail and explained all the features of the vehicle to me clearly. I would highly recommend working with her! More
Amir was an excellent sales rep! He walked me through my options and took time to understand what I was looking for within my budget. I highly recommend workIng with him! I did a lot of homework on some of options and took time to understand what I was looking for within my budget. I highly recommend workIng with him! I did a lot of homework on some of the vehicles prior to coming into the dealership. Amir was able to show me new features and technology that was included in some of the vehicles that I didn’t find online. More
Best car leasing experience Erika helped get us quickly in a test drive on a busy weekend. Tim found the car with the color and options I needed and had it shipped and ready for Erika helped get us quickly in a test drive on a busy weekend. Tim found the car with the color and options I needed and had it shipped and ready for pickup within 2 days. He also worked out a great deal on the lease which met my requirements. Tim, Anna Marie and AJ worked to have all documents and tags ready when I arrived which got me driving away in my new car in no time. More
Tatiane is very knowledgeable about the vehicle and explains the functions of driver interface with clarity and patience. She displays the highest level of professionalism and expertise. My pleasant ex explains the functions of driver interface with clarity and patience. She displays the highest level of professionalism and expertise. My pleasant experience with is making me to push forward the purchase of a second vehicle More
Flat out the easiest no pressure car transaction EVER!!! The vehicle I was interested in was about a 6 hour drive from my home. I sent a message to the dealership via the website. I was contacted by AnnaMa The vehicle I was interested in was about a 6 hour drive from my home. I sent a message to the dealership via the website. I was contacted by AnnaMarie Pistone within an hour as to the vehicles availability and key points of information on Day 1. All of my questions/concerns were addressed as she knew I couldn't see the car myself so it was critical that she essentially became my eyes. She was open and honest about everything to make sure that any trip I made would not be wasted due to any surprises when I arrived. Later that day I filled out the finance application online and was contacted by the pleasantly funny and highly professional Laura Davis (Finance Manager). She confirmed the key details and my needs and set very clear and exact expectations on when I would hear back from her. She was right on time and provided me the exact details I expected. I even asked her to go back for additional options! The additional options were perfect for what I was looking for. Laura provided me her cell phone # just in case I had any questions on anything as well. Initially I was going to travel 2 days later but when I checked flights @ 8PM that night (Day 1) I found a flight in early the next morning. Knowing that they (AnnaMarie/Laura) weren't prepared for my early morning arrival I texted Laura and she said no problem. I arrived @ 8:30 AM (Day 2) the next day and Laura had even arranged to have someone pick me up at Dulles (about 15 min drive to the dealership). Arriving at 9:30 AM (they open at 9 AM), they were already prepping the car so I could examine the car and make a test drive! Needless to say AnnaMarie was dead on with her feedback on the car! Not a single surprise! By the time I returned from the test drive Laura had the paperwork ready to go. We went thru it in about 30 min. I was on the road headed home in my new car by 11:45 AM!!!! Even with me going in blind on the car the team @ Jaguar Land Rover of Chantilly captured my trust on all levels! If you want a professional well organized team on your next car purchase this is the place! When I have to purchase my next vehicle I'm checking with them first (even if they are 6 hours away from me)...well worth the trip! More
Best car buying experience I have ever had. Very knowledgeable and zero pressure. Will be back when we want to upgrade! Highly recommend going here for your new Land Rover knowledgeable and zero pressure. Will be back when we want to upgrade! Highly recommend going here for your new Land Rover More
Very efficient process buying a new I-PACE. Jose Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one trai Betancourt, Howard Hubbard, and Sarah Eberle were great to work with. Erika Alaisa was very helpful and came directly to my house for one-on-one training. More