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Jaguar Land Rover of Chantilly
Chantilly, VA
337 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 337 reviews
November 19, 2024
Kevin the service manager is the absolute best. If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We If you lose him, the business will suffer. Hope this is recognized. He is incredibly responsive, professional and always puts customers first. We would have left this dealership if it weren’t for Kevin! More
by cindy
Employees Worked With
Kevin (service mgr)
November 18, 2024
Great and friendly and was happy to hear that my was ready faster than expected! ready faster than expected! More
by tiffany ridley
Employees Worked With
November 17, 2024
Amazing location! Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He i Extremely happy with the services of Romel and BJ. I switched to this dealership which is further away because of my phone interactions with BJ. He is courteous, informed, and shares his knowledge with the consumer. He’s patient when answering questions and offers amazing overall customer service. 1000% times better than the nightmare I consistently experienced at the Tysons location. Thank you so much for your professionalism and courtesy BJ! More
by jepurde
Employees Worked With
BJ and Romel
November 16, 2024
William in service is awesome very friendly very accommodating always willing to above and beyond accommodating always willing to above and beyond More
by deniseherb
Employees Worked With
November 15, 2024
DO NOT BUY OR SELL FROM THIS DEALERSHIP I had sold a vehicle to this dealership and 10 days after we signed the paperwork they said they no longer wanted the vehicle and threatened to have it impounded vehicle to this dealership and 10 days after we signed the paperwork they said they no longer wanted the vehicle and threatened to have it impounded if I did not pick it up within 24 hours...Just so everyone is aware I Bought this vehicle from them and was a customer and this is how I was treated. They hid documentation of the sale saying "We no longer have those documents" Modified the vehicle I sold to them and listed it for sale before calling me, stating the car had issues which were MINOR... The ownership President did nothing about this and I almost lost out on buying a home because the sale did not happen. This dealership is full of Liars and Crooks. I highly recommend the Alexandria and Bethesda Land Rover if you would like to buy a Range Rover. More
by zachM
November 10, 2024
William in the service department did an excellent job of keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! keeping me informed and handling all my needs and concerns!! He is an asset to the dealership!! More
by coreygee2003
Employees Worked With
November 09, 2024
Amazing service. I am very happy with them specially with Manikath James, thank you so much. I am very happy with them specially with Manikath James, thank you so much. More
by marilumazari10
Employees Worked With
