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Jaguar Land Rover of Chantilly
Chantilly, VA
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 338 reviews
June 30, 2024
Great staff, great service. Always on time and always provide transparent advice. Very grateful to everyone that makes owning and maintaining a car in good standards a pleasant Always on time and always provide transparent advice. Very grateful to everyone that makes owning and maintaining a car in good standards a pleasant experience! More
by Aisha Malik
June 29, 2024
Long-time customer and will continue to be. As long as they Service Advisors like James Manikat are there. He helped me do the impossible by keeping my vehicle on the for 300k miles and hopeful As long as they Service Advisors like James Manikat are there. He helped me do the impossible by keeping my vehicle on the for 300k miles and hopefully many more. His knowledge, experience, and customer service is second to none. I highly recommend him to anyone in need of service advice. Special thanks goes directly to James for everything over the years. More
by dagreen07
Employees Worked With
June 28, 2024
Excellent customer service. Very knowledgeable and courteous. Jaime handled my situation perfectly. I’d recommend them highly Very knowledgeable and courteous. Jaime handled my situation perfectly. I’d recommend them highly More
by ajcecchini
Employees Worked With
June 28, 2024
Incompetent mechanics. Get a different story every time I’m there. One visit I’m told a cross arm needs to be replaced. Next visit I’m told the cross arm is magically fine Get a different story every time I’m there. One visit I’m told a cross arm needs to be replaced. Next visit I’m told the cross arm is magically fine but I need a new engine. xxx! Took the car for a second opinion. Doesn’t need a new engine. Chantilly was trying to soak for me 32k for a new engine I didn’t need but failed to fix the problems that do exist. I’ve spent way too much money on service there for this kind of treatment. I’m left wondering how much of that service was actually needed. More
by Krush
Employees Worked With
June 27, 2024
Just went for inspection and rear windshield wiper blades change. Everything went well. James handled it well. change. Everything went well. James handled it well. More
by N/A
Employees Worked With
June 27, 2024
Land Rover Chantilly has been Always professional and friendly in their services. They took good care of their customers friendly in their services. They took good care of their customers More
by tezcani
June 27, 2024
I spoke with Ajay one day and had my car the next day. He made it a smooth process along with Omar in the finance dept. Excellent communication and customer service. He made it a smooth process along with Omar in the finance dept. Excellent communication and customer service. More
by redbones3
Employees Worked With
Ajay Dhillon
June 27, 2024
Land Rover Chantilly rescued me when my air conditioner die during a heat wave and could not have been nicer about it. Ana was great to work with and got me back on the road as quickly as possible. die during a heat wave and could not have been nicer about it. Ana was great to work with and got me back on the road as quickly as possible. More
by Holly Bazemore
Employees Worked With
June 27, 2024
Communication is awful Pre maintenance service took 2 weeks to complete No one answers any phone unless it’s William weeks to complete No one answers any phone unless it’s William More
by Lukejakenick
Employees Worked With
June 26, 2024
Pleased with the service and the staff. The pickup and service from Lyft was pleasant and on time. No problems so far. The pickup and service from Lyft was pleasant and on time. No problems so far. More
by Osterman.georgia
Employees Worked With
