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Jaguar Land Rover of Chantilly
Chantilly, VA
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 338 reviews
July 22, 2024
Extremely professional and proactive service team! Very satisfied and really enjoyed interacting with them. Well done!! Very satisfied and really enjoyed interacting with them. Well done!! More
by RN
July 21, 2024
Had a trip planned and discovered a screw in my tire. Fixed in 24 hours and was able to get on the road as planned. Fixed in 24 hours and was able to get on the road as planned. More
by Jayrange
Employees Worked With
July 18, 2024
I was ripped off. ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantill ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantilly to charge $600 in labor for their defective door latches. I will never go back to Jaguar of Chantilly or buy another Jaguar More
by John
Employees Worked With
July 17, 2024
Huge thank you to Kevin and William for the great service experience. Will see you again in 10,000. experience. Will see you again in 10,000. More
by Ken
Employees Worked With
July 16, 2024
Working with JLR Chantilly was wonderful. KC was a pleasure to work with as he really met our needs and his communication was fantastic. He explained the car very well and was up front on wh KC was a pleasure to work with as he really met our needs and his communication was fantastic. He explained the car very well and was up front on what he can do. It was quick and painless unlike other experiences I had with other dealerships. I recommend JLR Chantilly especially KC. More
by Jay B
Employees Worked With
July 14, 2024
We truly enjoyed our experience with the staff! Ricky took the time to ensure that we got exactly what we wanted and gave us many answers to questions we didn’t know we had! Mike the manager came t Ricky took the time to ensure that we got exactly what we wanted and gave us many answers to questions we didn’t know we had! Mike the manager came to greet us and say hello and Chris our finance advisor kept everything in our budget all while making sure we had the right coverage and extras that we needed. Thank you JLO Chantilly for making us feel comfortable and like a part of the JLO family! Un dangkulu na si yu'os ma'ase “thank you very much” - Trish and Pete More
by Trish and Pete
July 13, 2024
Excellent workmanship and communication on all fronts. Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! Parts department took a long time to acquire parts however the service writer and technician were absolutely top tier! More
by Nathan K.
July 10, 2024
Service experience was great as always. Good communication and easy to schedule appointment. Loaner car was provided. Good communication and easy to schedule appointment. Loaner car was provided. More
by K.C.
Employees Worked With
