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Jaguar Land Rover of Chantilly
Chantilly, VA
344 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 344 reviews
July 26, 2024
Ricky was great when I purchased the car and Ana always provides great service. I would recommend Land Rover of Chantilly. provides great service. I would recommend Land Rover of Chantilly. More
by Erich Hoffman
July 26, 2024
Ana and the service team treated me like I was the best customer in the world. One person made me mad didn't care. William was so rude. I just got so mad it was not funny. Ana calm me down and did every t customer in the world. One person made me mad didn't care. William was so rude. I just got so mad it was not funny. Ana calm me down and did every thing she could More
by albertkorman52
July 25, 2024
Very efficient process! Great team . The process was seamless. Didn’t feel pressured and felt valued as a Customer Great team . The process was seamless. Didn’t feel pressured and felt valued as a Customer More
by lesliewalton216
July 24, 2024
Ana is great. she is helpful but this service place needs more loaner. They are backed up on services. she is helpful but this service place needs more loaner. They are backed up on services. More
by Belginbu
Employees Worked With
July 24, 2024
Brought my car in for a simple issue and Ana made it so smooth and quick. She understood my schedule (working nights) and worked with my hectic schedule She is so personable and professional! smooth and quick. She understood my schedule (working nights) and worked with my hectic schedule She is so personable and professional! More
by Oday.r
Employees Worked With
July 23, 2024
I always have a wonderful experience there! Ana Bejarano always helps me and goes above and beyond to make sure my needs are always met. I enjoy the high level of customer service I receive whe Ana Bejarano always helps me and goes above and beyond to make sure my needs are always met. I enjoy the high level of customer service I receive when I bring my car there. More
by Christinajolene
Employees Worked With
July 22, 2024
Extremely professional and proactive service team! Very satisfied and really enjoyed interacting with them. Well done!! Very satisfied and really enjoyed interacting with them. Well done!! More
by RN
July 21, 2024
Had a trip planned and discovered a screw in my tire. Fixed in 24 hours and was able to get on the road as planned. Fixed in 24 hours and was able to get on the road as planned. More
by Jayrange
Employees Worked With
July 18, 2024
I was ripped off. ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantill ..Jaguar and the Jaguar of Chantilly is charging customers for a door latch design flaw in their cars. I think it is outrageous for Jaguar of Chantilly to charge $600 in labor for their defective door latches. I will never go back to Jaguar of Chantilly or buy another Jaguar More
by John
Employees Worked With
July 17, 2024
Huge thank you to Kevin and William for the great service experience. Will see you again in 10,000. experience. Will see you again in 10,000. More
by Ken
Employees Worked With
