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Jaguar Land Rover of Chantilly
Chantilly, VA
338 Reviews
We are very proud of our brand new, state of the art facility serving Northern Virginia with impeccable customer service. Our satisfied customers hail not only from Chantilly, but our nearby neighborhoods of Centreville, Ashburn, Aldie, Fairfax, Fairfax City, Loudoun County, Haymarket, Dulles, Middleburg, Sterling, Gainesville, and Manassas. We've also established a reputation for excellent customer service in suburbs well beyond our local area; just ask from of our customers from Charlottesville, Richmond, Rockville, Bethesda, Arlington, Alexandria, Springfield, or Reston about their experience here and you'll hear glowing reviews. Our staff, trained in product knowledge, are subject matter experts in new Jaguar sales, used Jaguar sales, Jaguar service, Jaguar parts, and financing & leasing. Yet one component that leads us to hire them can never be taught: customer courtesy.
When we find your perfect vehicle, we'll make sure you're completely satisfied with your purchase arrangements. How? By informing you of all our promotional offers, low rate financing, lease specials, discount pricing, and other means to make yours a "no- hassle" deal. Plus, these are on top of all Jaguar rebates and incentives, and our everyday Rosenthal incentives. Combined, we're confident you'll find us offering one of the best deal, price, lease, and trade-ins values in the area.
We invite you to schedule your service with us too. We offer all factory Jaguar recommended services, and warranty repairs, using of course, all factory Jaguar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 338 reviews
August 06, 2024
Exceptional help from Manikath and attention to detail. Thank you so much for prompt and accurately communicating with me. Thank you so much for prompt and accurately communicating with me. More
by jsharifi
Employees Worked With
August 05, 2024
Not impressed with the process of buying my vehicle from here recently. Got "sold" but not with any level of service. It's been more than 72 hours since I called the used car manager. The sales guy also here recently. Got "sold" but not with any level of service. It's been more than 72 hours since I called the used car manager. The sales guy also has disappeared and I was disappointed with his attention to my purchase. It wasn't horrible but I wouldn't recommend to my friends or family. More
by brandywoodadams
Employees Worked With
Ajay, Michael Arata
August 04, 2024
Excellent customer service and a very pleasant and professional customer care experienced representative that provided outstanding customer service professional customer care experienced representative that provided outstanding customer service More
by Chloe
Employees Worked With
August 03, 2024
We had the pleasure yesterday 8-2-2024 of working with Roy at Chantilly and I am thrilled to share our outstanding experience. From the moment we arrived at the place. He was actually at the door waiting Roy at Chantilly and I am thrilled to share our outstanding experience. From the moment we arrived at the place. He was actually at the door waiting on Us. From the moment we stepped into the showroom, demonstrated a level of professionalism and dedication to us despite our ethnicity. There were two guys we met in the front that totally ignored us. What impressed me most was his genuine interest in understanding our needs and preferences. He took the time to listen carefully, ask insightful questions, and guide us through the various options available. His deep knowledge of the vehicles and their features was evident, and he patiently explained everything, ensuring we felt confident and informed throughout the process. And Kudos to Chris the finance guy. He was super helpful. More
by Oseh14
August 02, 2024
Great service and great dealership! Ask for James and you will be in good hands. Ask for James and you will be in good hands. More
by Matt D
Employees Worked With
July 31, 2024
Good customer service. Step by step informations and instructions. Ana was great service advisor . Thanks for helping Step by step informations and instructions. Ana was great service advisor . Thanks for helping More
by Nest.goba
Employees Worked With
July 30, 2024
Great service and very professional service advisor! Work completed was done very well and all work was thoroughly explained. Work completed was done very well and all work was thoroughly explained. More
by Paul orloff
Employees Worked With
July 30, 2024
Quality service and friendly service agents. Clean environment. Service completed in timeframe I was told. Love my Range Rover. Clean environment. Service completed in timeframe I was told. Love my Range Rover. More
by cvnana03
Employees Worked With
July 30, 2024
Amazing customer service and speed of checkout. They made me feel like a queen. Love my new car! They made me feel like a queen. Love my new car! More
by meredithhannan
