Jaguar Land Rover Willow Grove

I traveled 300+ miles to purchase my Jaguar and the train was late. John was sent a half hour to pick me up. He was a wonderful introduction to the dealership, its family ownership and employees. Kevin was was late. John was sent a half hour to pick me up. He was a wonderful introduction to the dealership, its family ownership and employees. Kevin was my friendly and straight-forward salesman. He was the same in person as he was on the telephone. Kim and I laughed as we went through the endless pages on the electronic pad. She made necessary changes and then I drove into the dusk to return to southern Virginia. And yes, the price was right and the car was very clean. More

Bob was Great service advisor and answered all my questions and concerns. The staff around was very friendly and engaging as well and atmosphere was clean with plenty of refreshments. questions and concerns. The staff around was very friendly and engaging as well and atmosphere was clean with plenty of refreshments. More

Joe Egan was a pleasure to work with. Very friendly and professional. The only issue I have are some of the prices. $250 for an oil change is ridiculous (which I declined) I have chosen to have basic maint professional. The only issue I have are some of the prices. $250 for an oil change is ridiculous (which I declined) I have chosen to have basic maintenance done with a local mechanic. The service department diagnosed my battery issue and fixed. Completely satisfied with the work done. More

The dealership was extremely professional. I was particularly impressed with their customer service and managing the payment process. Overall, the experience was excellent and I plan to do business particularly impressed with their customer service and managing the payment process. Overall, the experience was excellent and I plan to do business with Jaguar/Land Rover of Willow Grove in the future. More

Absolutely horrible service department. We have had one bad experience after another with the service department- from not doing the job that the car goes in for, to the car coming back filthy or damaged. bad experience after another with the service department- from not doing the job that the car goes in for, to the car coming back filthy or damaged. Very sad and upsetting. This service department doesn’t live up to the Jaguar name. More

Always consistent great service.car always returned clean, a loaner is never a problem, Clean and masked to make you feel safe and very healthy clean, a loaner is never a problem, Clean and masked to make you feel safe and very healthy More

Bob S. Is a class act. Excellent customer service. He cares about his customers and communicates well with updates. I have been working with Bob for a long time and he never disappoints. cares about his customers and communicates well with updates. I have been working with Bob for a long time and he never disappoints. More

Always professional, welcoming and timely. Very pleased with service and support. They always have a loaner car available and are very responsive. Highly recommend for service. with service and support. They always have a loaner car available and are very responsive. Highly recommend for service. More

The dealership was easy to find and well known for the sales associates attention to detail. It was easy to find the car that I was looking for and wanted. Our sales associate was Jon M. He was excellent sales associates attention to detail. It was easy to find the car that I was looking for and wanted. Our sales associate was Jon M. He was excellent and made sure that all of our questions were answered before we left with our new suv. More

Great service, very friendly.On time repair Guarantee and helpful advice on recommended services. Loaner car available in excellent condition as long as the repair takes. helpful advice on recommended services. Loaner car available in excellent condition as long as the repair takes. More