
Jaguar Land Rover Willow Grove
Willow Grove, PA
Filter Reviews by Keyword
By Type
Showing 388 reviews
Bob Snyder is extraordinary in every way. He receives me with great warmth, has mt car inspected with immediacy and provides any transportation that I need. I AM SO APPRECIATIVE OF HIS EXCELLENT ATTENTION. with great warmth, has mt car inspected with immediacy and provides any transportation that I need. I AM SO APPRECIATIVE OF HIS EXCELLENT ATTENTION. HE IS QUITE SIMPLY "THE BEST" JOAN KOSOVE More
From the first test with Paul in follow up to my online inquiry to the final signature on the paperwork it was an outstanding experience. Paul made it simple and efficient. We can’t wait to drive our new F inquiry to the final signature on the paperwork it was an outstanding experience. Paul made it simple and efficient. We can’t wait to drive our new F Pace More
Work requested was done, cost shown before work completed. Team Kept me updated on the status. Joe was a great service partner. Appreciate the car wash! completed. Team Kept me updated on the status. Joe was a great service partner. Appreciate the car wash! More
I traveled 300+ miles to purchase my Jaguar and the train was late. John was sent a half hour to pick me up. He was a wonderful introduction to the dealership, its family ownership and employees. Kevin was was late. John was sent a half hour to pick me up. He was a wonderful introduction to the dealership, its family ownership and employees. Kevin was my friendly and straight-forward salesman. He was the same in person as he was on the telephone. Kim and I laughed as we went through the endless pages on the electronic pad. She made necessary changes and then I drove into the dusk to return to southern Virginia. And yes, the price was right and the car was very clean. More
Bob was Great service advisor and answered all my questions and concerns. The staff around was very friendly and engaging as well and atmosphere was clean with plenty of refreshments. questions and concerns. The staff around was very friendly and engaging as well and atmosphere was clean with plenty of refreshments. More
Joe Egan was a pleasure to work with. Very friendly and professional. The only issue I have are some of the prices. $250 for an oil change is ridiculous (which I declined) I have chosen to have basic maint professional. The only issue I have are some of the prices. $250 for an oil change is ridiculous (which I declined) I have chosen to have basic maintenance done with a local mechanic. The service department diagnosed my battery issue and fixed. Completely satisfied with the work done. More
The dealership was extremely professional. I was particularly impressed with their customer service and managing the payment process. Overall, the experience was excellent and I plan to do business particularly impressed with their customer service and managing the payment process. Overall, the experience was excellent and I plan to do business with Jaguar/Land Rover of Willow Grove in the future. More
Absolutely horrible service department. We have had one bad experience after another with the service department- from not doing the job that the car goes in for, to the car coming back filthy or damaged. bad experience after another with the service department- from not doing the job that the car goes in for, to the car coming back filthy or damaged. Very sad and upsetting. This service department doesn’t live up to the Jaguar name. More
Bob S. Is a class act. Excellent customer service. He cares about his customers and communicates well with updates. I have been working with Bob for a long time and he never disappoints. cares about his customers and communicates well with updates. I have been working with Bob for a long time and he never disappoints. More