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Jaguar Land Rover Willow Grove

Willow Grove, PA

5.0
388 Reviews

900 South York Rd

Willow Grove, PA

19090

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Showing 388 reviews

July 24, 2016

Terrible experience - worst dealership ever I recently purchased a new Jaguar xf from Willow Grove Jaguar and had the worst experience ever in buying a new car. The process seemed to be going q More

by D. M. Harding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Burton, Kimberly Dane, Bob Snyder, Chris Giuffrida
Aug 15, 2016 -

Jaguar Land Rover Willow Grove responded

We are so sorry you had this experience. You are correct, we did execute a claim that was handled and administered by Jaguar corporate. It took a long time and it had a result you obviously did not like but according to Jaguar the claims were handled in conjunction with their warranty agreement and are within federal law. Due to the specifics and the nature of your claim we would suggest discussing this further with Jaguar Land Rover North America. We are again very sorry.

March 11, 2016

Extraordinary Service and Experience!! I went in to test drive my new Land Rover Discovery on a Friday and called Matt Petro back Saturday with a yes! Matt made every aspect of my purchase More

by 99eringrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Petro, Kimberly Dane
March 07, 2016

Dealt with a conniving salesperson . Talked to Mark Reilly Sr trying to get myself into a new HSE. In the beginning he told me that they would require me to do a finance app even though I More

by aslwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Reilly
March 01, 2016

Exactly what I expected in buying a Range Rover....perfect I've always wanted a Range Rover and the buying experience to go along with it. I was so pleased with Mike Jr, my sales guy. He worked with me in or More

by Rob LeFever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Dane, Michael Smyth, Jr
February 27, 2016

Flawless experience It was a wonderful experience working with Mike Symth Jr. He explained each step of the car buying/leasing process with ease and confidence. His prof More

by Nina311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Smyth, Jr
February 24, 2016

Superior Service and Sales I purchased a new F-type. Chris and Todd were extremely helpful and made the experience exceptional. Every question I had and request was handled quic More

by joetjoet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giuffrida, Todd Agostini
January 07, 2016

Great experience at Land Rover Willow Grove My experience at Land Rover Willow Grove was phenomenal. Chris Giuffrida was always so friendly and helpful through out the process. He always greeted More

by jazminjabbarnia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giuffrida, Todd Agostini
December 28, 2015

Always Superior Customer service I have purchased 5 Range Rovers from this dealership and have always had superior customer service - from Mark Reilly in Sales, to all the gentleman i More

by jbresler12780
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Dane, Mark Reilly, Bob Snyder, Brandon Best
December 28, 2015

Great Dealership Purchased a new 2016 Range Rover Sport from Chris Guiffrida and could not be pleased. Chris and Todd Agostini were professional and helpful from beg More

by Carl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Giuffrida, Todd Agostini
December 22, 2015

Long Term Consistent Superior Sales and Service I have been dealing with LR Jaguar Willow Grove for over 10 years and in that time have purchased several vehicles. The sales experience, particularl More

by Mhinkel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Bob Nicholls, Mark Reilly, Bob Snyder, Steve Heath, Jr., Brandon Best, Jenna Jones
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