Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Awesome My salesperson (Andrea) was a complete pleasure to deal with....she was very knowledgeable and took her time with me. Also the finance lady was ver My salesperson (Andrea) was a complete pleasure to deal with....she was very knowledgeable and took her time with me. Also the finance lady was very nice. Also like to thank the Parts dept. for the great service. The gentleman that waited on me was very helpful and went out of his way to help me install my new license plate bracket. More
Rating of Service of my 2015 Volvo Mary Rynard is my representative for service. Mary is excellent 5 star also. She is very knowledgeable and always able to answer all questions. Th Mary Rynard is my representative for service. Mary is excellent 5 star also. She is very knowledgeable and always able to answer all questions. The service was done quickly and I was very satisfied. Thank you. More
Quality throughout Had a positive experience with service on a Volvo XC60. Everything explained upfront. Communications at all times. And, positive results. What you Had a positive experience with service on a Volvo XC60. Everything explained upfront. Communications at all times. And, positive results. What you look for when visiting the dealership for service. More
What more could I ask? I just bought my fifth Vovo from Todd Biberdorf at Tom Wood Volvo in Indianapolis. Through the years, Todd has always worked with us to deliver exactl I just bought my fifth Vovo from Todd Biberdorf at Tom Wood Volvo in Indianapolis. Through the years, Todd has always worked with us to deliver exactly the car we want. In fact, we were very indecisive today, as we chose between an XC60 and an XC90; Todd worked out several purchase scenarios for us. As we are getting older, we eventually decided to trade in two cars for one, and our indecision was very high. All the figuring and several test drives led to purchase of the XC90. Through the years, I have always used Volvo service for my vehicles, and they always fix the problem correctly the first time. What more could I ask? Jim D, Kokomo More
Tom Wood Volvo Service Excellent customer service. I really appreciated the professional care and kindness of Steve McGuire! Steve answered all my questions patiently and th Excellent customer service. I really appreciated the professional care and kindness of Steve McGuire! Steve answered all my questions patiently and thoroughly! I received a rental car for the day while the team serviced my Volvo. My car was there for a scheduled service. The team discovered a tear in one of my tires. Great catch. Steve sent pictures of the tear so we could decide the best course of action! Thanks, Tom Wood Volvo Service Team! More
Fantastic Experience The best service that I have ever had in purchasing a car. RT was very professional, friendly, and knowledgeable. The day that we came back in to purc The best service that I have ever had in purchasing a car. RT was very professional, friendly, and knowledgeable. The day that we came back in to purchase the car, he told us that the priced dropped online and that they would be honoring it before I even brought it up. The dealership as far as looks is incredible and set up well. More
Awesome experience! Absolutely love Andrea! She was very informative, understanding and welcomed questions. The experience was very relaxing and the environment was extre Absolutely love Andrea! She was very informative, understanding and welcomed questions. The experience was very relaxing and the environment was extremely comfortable! Best vehicle purchase to date! More
Annual maintenance Excellent on time service. I made appointment online which was very easy. I was arrived 30min late due to traffic, but I still got the timely service. Excellent on time service. I made appointment online which was very easy. I was arrived 30min late due to traffic, but I still got the timely service. I will use their service again More
They’ll break your car even further!!! After two weeks waiting for a scheduled appointment I finally left my Land Rover LR3 for maintenance. The A/C stopped blowing cold air, but it was sti After two weeks waiting for a scheduled appointment I finally left my Land Rover LR3 for maintenance. The A/C stopped blowing cold air, but it was still blowing air. That was the SOLE reason why I took the car RUNNING there. Well then, 11 days after I left the car there, I got a quote of $7700 to replace the A/C compressor and other minor defects they claimed to have found on the car. Obviously due to unreasonable price I chose not to do the service, thus I’d have to pay the diagnosis fee. Which was fine by me. Anyway, by the time my wife went there to pick up the car IT WAS NOT EVEN RUNNING ANYMORE. They had her wait with my son for almost 2 hours and then they called me saying that the STARTER WAS GONE and a new one would COST ME at least $1100. My wife then went home and next day I headed there. After negotiations they gave me only two options, REPAIR what was not broken when I left the car for $600 or get the car TOWED in 24 hours. I ended up paying the $600 to get rid of them, but I WILL NEVER GO BACK THERE AGAIN. And I WILL TELL EVERYONE I KNOW NOT TO BUY THIS PIECE OF CRAP THAT IS LAND ROVER, and if they do that they NEVER TAKE TO TOOM WOOD FOR MAINTENANCE, for they will TAKE FOREVER TO LOOK AT IT and at the end of the day you will end having to PAY FOR WHAT WAS NOT EVEN BROKEN IN THE FIRST PLACE. NEXT TIME I WILL BUY A REAL CAR and take it to a REAL SHOP FOR MAINTENANCE. Lesson learned! More
Amazing customer service!!! We dealt with RT Woods and he was amazing throughout the entire process. We first looked at Volvo’s about a year ago but didn’t do anything until rece We dealt with RT Woods and he was amazing throughout the entire process. We first looked at Volvo’s about a year ago but didn’t do anything until recently. He was incredibly polite and patient with us. No hard selling and you could tell truly believed in the value of Volvo’s. We couldn’t be happier with our purchase and with the overall experience. Highly recommend both the car and RT. We’ll stick with Volvo in years to come based on the customer service alone. RT mentioned most of his clients have been with him for years and own several Volvo’s. Think that says a lot. More