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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

Overview
Reviews
4.4
271 Reviews
Call Dealership (317) 848-1030
View Awards

4620 E 96th St

Indianapolis, IN

46240

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Showing 271 reviews

February 16, 2022

They were very courteous and respectful of my needs and requests! Their complimentary snacks and coffee were very helpful as well! More

by Cherilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary in service
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Feb 16, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Cherilyn, thank you for the great review! We are so glad to hear that you had such a successful experience working with the Tom Wood Jaguar Land Rover Volvo team. Drive safely, and we hope to see you back again down the road!

January 20, 2022

Excellent service done on time. We continue to get great service from Tom wood Volvo More

by Jdfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Bennett
Report | Print
Jan 21, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Timely, high-quality service is our number one goal! Thank you for the stellar review and for taking your maintenance needs to Tom Wood Auto -- Jaguar Land Rover Volvo!

January 07, 2022

Great service very polite staff. Mary was very attentive and prompt with the service. Will definitely return for future repair services More

by Jwbgq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary, Randy Bennett
Report | Print
Jan 07, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We are so happy to hear that Mary took excellent care of you and your vehicle. Thank you for trusting Tom Wood Auto -- Jaguar Land Rover Volvo! We look forward to our continued relationship.

January 01, 2022

World class service. I asked for an underbody splash shield replacement and my tech drilled a new hole and secured it without a charge. Thought I needed brake pads but again my tech re measured and sai More

by tioneb9797@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy and Mary, Randy Bennett
Report | Print
Jan 03, 2022 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for the great review! We strive to deliver top-notch service, and hearing that this was reflected in your time working with Tammy and Mary made our day. Drive safely, and we hope to earn your business again at Tom Wood Auto -- Jaguar Land Rover Volvo!

December 17, 2021

Very courteous employees,and excellent facility for car all types of car servicing.Ontime car delivery More

by Tynma01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey H, Molly Kennedy, Joe Edwards, Joe DeFano, Richard Melendez, Randy Bennett
Report | Print
Dec 17, 2021 -

Tynma01 responded

Respond publicly to volvo, landrover,jaguar

Dec 17, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Tom Wood Auto -- Jaguar Land Rover Volvo team to get the job done. Drive safely, and we hope to see you back!

December 01, 2021

The service department is well organized and effectively communicative regarding the status of the service. More

by Buzzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy
Report | Print
Dec 02, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your confidence in our service team! Your business is important to us and it means a lot that you are a happy Tom Wood Auto -- Jaguar Land Rover Volvo customer. See you next time!

October 16, 2021

Our sales associate was completely worthless. She had no clue. No interest in selling us the range rover sport we were interested in More

by austinbowman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea
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August 23, 2021

There customer service is excellent!!! They go over and beyond to take care of you. More

by tslakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rynard, Randy Bennett
Report | Print
Aug 23, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for taking the time to share! We appreciate your support and hope to see you back at Tom Wood Auto -- Jaguar Land Rover Volvo. Safe travels!

July 28, 2021

Quick service, costs within estaminets, knowledge staff, good follow up on repairs and progress, x x x x x c x x x x x More

by Johnhess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 28, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for choosing Tom Wood Auto -- Jaguar Land Rover Volvo for your service needs! We appreciate your business and we hope to welcome you back in the future. Drive safely!

July 24, 2021

The technician updated software to computer to program key fob not sure if they knew to reset the throttle position sensor with any software update to the computer More

by ME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service,department
Report | Print
Jul 26, 2021 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for leaving Tom Wood Auto -- Jaguar Land Rover Volvo your five stars - we're glad we could be of assistance! If you need any guidance with your throttle, please don't hesitate to give Kip Miles, our General Manager, a call at 317-574-2348. He'd be happy to help. Take care!

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